Maitre D' for Range Lounge and Grill

5 months ago

Vernon, Canada Predator Ridge Full time

**Maître d’**

**FT with benefits
**CHOOSE TEAM PRED SO WORK DOESN’T GET IN THE WAY OF YOUR SUMMER FUN**

**Work. Golf. Beach. Repeat.**

Join our team at Predator Ridge and contribute to creating a welcoming and organized dining
environment for our guests. If you have a passion for creating positive first impressions and managing
reservations with precision, we invite you to apply

**WHAT TO EXPECT**:
As the Maître d' for the Range Lounge and Grill, your primary focus will be on creating a warm and
welcoming atmosphere for our guests through exceptional greeting and reservation management. This
pivotal role requires a poised and personable individual with strong organizational skills to ensure efficient
reservation processes and positive guest experiences.

**Greeting and Guest Relations**:

- Personally welcome guests upon arrival with a warm and friendly demeanor.
- Provide a personalized and memorable experience for each guest.
- Attending to special requests and preferences, ensuring a high level of customer satisfaction.

**Reservation Management**:

- Oversee the reservation system, handling inquiries, and confirming bookings.
- Strategically manage reservation schedules to optimize seating capacity and guest flow.
- Coordinate with the host/hostess team to ensure a smooth and organized seating process.

**Seating Arrangements**:

- Skillfully manage the seating plan to balance guest preferences, reservations, and walk-ins.
- Optimize table turnover without compromising the quality of service.

**Communication**:

- Liaise effectively with the kitchen, waitstaff, and other team members to ensure seamless

communication.
- Relay important guest information, preferences, and special requests to relevant staff.

**Guest Recognition**:

- Implement a system for recognizing and remembering repeat guests.
- Foster a personalized and attentive experience for returning patrons.

**Problem Resolution**:

- Address and resolve any guest concerns or issues related to reservations promptly.
- Collaborate with the staff to find effective solutions and ensure a positive experience.

**Training and Development**:

- Provide guidance and training to the host/hostess team on effective greeting and reservation

management.
- Foster a culture of excellence in customer service and hospitality.

**THE PERKS**:

- Employees receive FREE Golf, FREE Pickleball & Tennis, FREE use of Fitness Centre.
- Employees receive discounts at all F&B Outlets and at both Retail Shops.
- Friends and family discounts on Golf, Food, Fitness, Lodging and more
- Monthly Team lunches.
- Year end Golf Tournament.
- Uniform provided.
- OFA Level 1 Certification optional.

**MANDATORY REQUIREMENTS**:

- Must have your Serving it Right.
- Must have WHMIS.
- Must have a Valid driver’s license.
- Must be minimum 19 years of age.

**WE ARE LOOKING FOR**:

- Experience as a Maître d' or in a guest-facing role with a focus on greeting and reservation

management.
- Strong interpersonal & communication skills with a genuine passion for guest satisfaction.
- Proficient in reservation management systems and restaurant operations.
- Ability to remain composed in high-pressure situations.
- Exceptional organizational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays.

**COMPENSATION**:

- $23 per hour plus tips

**CONNECT WITH US**:
**INCLUSIVITY**:
Predator Ridge Resort is an equal opportunity employer that is committed to diversity and inclusion in the
workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion,
sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected
characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization. Predator Ridge Resort makes
hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description indicates the general nature, essential duties, and responsibilities of this position. It does not
contain a comprehensive inventory of all responsibilities and qualifications.

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