Shop Dispatcher

**Service Dispatcher**

Our company has an outstanding opportunity for a results-focused Service Dispatcher. You will be responsible for dispatching work for technicians as they receive service calls and maintaining daily schedules for these technicians. You will also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position.
- Schedule shop work as efficiently as possible in accordance with dealership policy.
- Assign work to the correct technician level
- Ensure that technicians follow warranty material disposition procedures
- Administer safety and housekeeping policies and procedures
- Review hard copies turned in by technicians to ensure that assigned work has been completed properly
- Ensure technicians complete the multi-point vehicle inspection forms
- Ensure each warranty RO has a vehicle history attached
- Complete a dispatch log daily and turn into Service Management at end of shift
- Maintain a record of carryover vehicles
- Coordinate parts requirements with the Parts Department
- Spot-check repairs to assure quality and timely completion
- Maintain proper training in the operation of service equipment (i.e. lifts and hoists)
- Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
- Ensure that all repair orders are accounted for and closed when work is completed
- Other duties as required

**Qualifications**
- High school graduate or equivalent.
- Possess an acceptable driving record and a valid driver’s license in your state of residence

**Benefits**
- Canada Life Coverage
- Catered Staff Lunches - Semi Monthly
- Annual Mexico Trip
- RRSP Matching

**About Us**

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with sites in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, and Saskatoon SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories and RV rentals. If you have any questions about buying, renting or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today