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Retail Expert

7 months ago

Langley, Canada Dyson Full time

**About Us**:
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

**About the Role**:

- This is a part-time role which includes a competitive hourly rate.
- Demonstrate values and behaviours consistent with Dyson’s culture
- Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
- Provide the ultimate shopper experience in an engaging and well-informed professional fashion
- Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
- Demonstrate the appropriate Dyson tool in a clear and concise manner which permits the shopper to duplicate the actions successfully at home
- Act as the in-store representative for all Dyson products while present in store
- Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technologies
- Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
- Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
- Perform other duties, as assigned
- Adhering to in-store demonstration and health & safety standards

**About You**:

- Minimum of 1 year of in-person retail selling experience
- Experience working within the beauty industry, preferably prestige/luxury brands
- Ambitious and self-motivated sales individual who exhibits confidence and professionalism
- Proven track record of successful sales experience, achieving or exceeding quotas
- Ability to stand for long periods of time, up to 8 hours
- Ability to work retail hours (_standard, peak, holiday_) including a minimum of three (3) days/week including every Saturday/Sunday (vacation blackout periods during key peak periods)
- Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
- Experience in haircare and hair tools is considered an asset
- Ability to lift, push, and pull up to 50 lbs
- Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
- Strong ability to influence store support as a result of relationship and partnership building
- Excellent communication and interpersonal skills
- Self-motivated, able to work independently and understands when to seek guidance

**Benefits**:
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial:

- Competitive hourly wage and regular annual reviews
- Sales-based pay for performance incentive program
- Regular sales contests & initiatives
- Participation in the Dyson Demonstration Equipment Program
- Opportunity to participate in the Friends & Family purchase program
- Clothing allowance
- Employee Referral Program

Lifestyle:

- Employee Assistance Program

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: 24 per week

**Benefits**:

- Paid time off
- Store discount

Day range:

- Every Weekend
- Holidays

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Work setting:

- Department store
- Specialty store

Ability to commute/relocate:

- Langley, BC V2Y 1P3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person