Verification Processor

2 months ago


Vaughan, Canada Verra Mobility Full time

Who we are...:
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Position Overview:
Essential Responsibilities:

- Event Processing for both red-light and speed events using web-based tools.
- Open, scan and process inbound customer correspondence.
- Handle telephone and in-person customer service inquiries.
- Perform clerical and administrative duties.
- Data entry and quality control.
- Other duties as assigned by management.
- Operates keyboard or other data entry device to enter data into computer. May manipulate existing data, edit current information, or proof-read new entries in database for accuracy.

Qualifications:

- High School diploma, GED or 2 years of related processing experience.
- Strong attention to detail is critical
- Must possess strong interpersonal and organizational skills and be able to work effectively with different groups of people in a team environment.
- Strong verbal and written communication skills and attention to detail.
- Flexibility and willingness to assist wherever needed.
- Strong PC skills in order to navigate various screens; including proficiency in Microsoft Word and Excel.
- Experience in an office environment performing clerical duties including inbound mail processing, outbound mail processing, data entry, quality control, and related administrative duties.
- Ability to sit for long periods of time for date entry/violation processing.
- Must be a team player with a positive attitude.

Aligned with Verra Mobility Values:

- Do What’s Right - We’re committed to doing the right thing for each other and for our customers - integrity is our DNA.
- Lead With Grace - We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
- Own It - We foster a culture of accountability and excellence, where going the extra mile is standard practice.
- Win Together - We are ambitious and like to win, but we know we win more when we include others and work together.