Parts Counterperson

2 months ago

Winnipeg, Canada Inland Truck & Equipment Full time

**ALL IN ON A REWARDING CAREER AT INLAND**
- Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Winnipeg.

**THE OPPORTUNITY**
- As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

**YOUR RESPONSIBILITIES**
- Support the PSR’s and parts counter staff with equipment parts questions
- Support the PSR’s with Undercarriage, GET, and attachment quotes where we can
- Support the Prairies stores as we move into all make all model equipment parts
- Identify and develop training material for Equipment parts in Compass
- Work closely with the Equipment Service Technical Support Reps to develop parts and service synergies
- Be the first point of contact for part issue escalation
- Provide individual training with staff via MS teams when issues arise. Ie not placing a case order correctly
- Help with building RSL’s and identifying what to stock in each location and corporate warehouses
- Support Part Sales Support with BC bid contracts for Parts. IE Yellowhead Road and Bridge cutting edge order. $1 million plus orders
- Review Daily backorder reports from OEM’s and escalate as required.
- Help with developing the PPP brand for Equipment partsIe identify parts that can be sourced in the aftermarket
- Source urgently needed parts
- Helping to manage the parts side of PSB, PIPs and campaigns
- Other duties as assigned

**WHAT WE LOOK FOR**
- High school diploma or general education degree (GED)
- Post-secondary diploma or trade certification preferred
- 4+ years related experience in truck parts sales
- Prior parts counter sales experience or parts/warehousing knowledge
- Must have a detailed understanding of the 3 OEM’s dealer operating manuals for parts
- Ability to communicate effectively both verbally and in writing
- Great interpersonal skills with the demonstrated ability to work with others
- Ability to self-manage time and set priorities while handling multiple responsibilities
- Good organizational skills with strong attention to detail
- Strong business ethics with a professional approach at all times
- Must have valid Driver’s License

**CANADA BENEFITS PACKAGE**

Our employees receive a generous benefits package including:

- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
- Annual boot allowance

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