Customer Service Coordinator
4 days ago
*Job Overview*
Customer Service Coordinator
This role requires strong communication skills and the ability to analyze customer feedback to drive improvements.
*Duties*
- Assist service manager in all duties pertaining to operation of the company
- Enter and confirm estimates, work orders and review for invoicing
- Assist in scheduling technicians
- Assist in ordering parts for jobs as required
- review reports with our building reports system, review small pdf reports
- Assist in estimating deficiency repairs
- Assist in estimating projects
- Telephone answering, contact with clients for service calls and ongoing business
- Assist office manager with payables and receivables including calling receivables accounts
Please note that these duties and responsibilities are not exhaustive and that you may be expected to perform other reasonable duties and responsibilities should the need arise.
*Experience*
- Previous Firer Equipment Industry would be an asset.
- Proficiency in English; proficiency in French is a plus
- Strong communication skills with excellent phone etiquette
- Previous experience in customer service or sales roles
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual capabilities are advantageous
- Proficient in data entry and CRM systems
Pay: $42,000.00-$55,000.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Scarborough, ON M1V 3S2: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Expected start date: 2025-02-03
-
Inbound Customer Service Representative
2 weeks ago
Scarborough, Canada Zedd Customer Solutions Full time**COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...
-
Inbound Customer Service Representative
2 weeks ago
Scarborough, Canada Zedd Customer Solutions Full timeLife is too short not to have fun. If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor. **ESSENTIAL FUNCTIONS**: - Provide exceptional customer service and maintain excellent quality. -...
-
Inbound Customer Service Representative
6 days ago
Scarborough, Canada Zedd Customer Solutions Full time**COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...
-
Customer Service Coordinator
3 days ago
Scarborough, Canada Atlantic Packaging Products Ltd Full timeWe are searching for an experienced Customer Service Coordinator Position at our Scarborough location Preprint is actively looking for a seasoned Customer Service Coordinator to join their dynamic and growing organization. Reporting into the Operations Manager this role will be the primary point of contact for post-sales support for a diverse group of...
-
Customer Service Coordinator
1 week ago
Scarborough, Canada LONGFORD INTERNATIONAL LTD Full timeAutomation machinery manufacturer in Scarborough, Ontario looking for a Customer Service Coordinator. Industry competitive salary, profit sharing and benefits. Our company designs, manufactures and installs custom equipment worldwide (in over 70 countries). We have been in business for over 50 years. This is a fulltime position working at our plant. The...
-
Customer Service Coordinator
4 days ago
Scarborough, Canada Atlantic Packaging Products Full timeOur Pre-print facility at 80 Progress Ave in Scarborough is currently seeking a vibrant **Customer Service Coordinator** to join their growing team! The primary function for the **Customer Service Coordinator** is to act as the primary point of contact for post-sales support, servicing a diverse group of clients. **Responsibilities**: - Provide...
-
Customer Service Coordinator
3 weeks ago
Scarborough, Canada Ryder System Full timeYou are the driving force behind our company. Start your career with Ryder today! **Summary** The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. **Essential Functions** - CUSTOMER SERVICE:Improve...
-
Production Coordinator- Customer Service
2 weeks ago
Scarborough, Canada Atlantic Packaging Products Ltd Full timePRODUCTION COORDINATOR, CUSTOMER SERVICE Reporting to the Operations Manager, the Production Coordinator, Customer Service Coordinator is responsible for coordinating and overseeing project workflow. Provides inside sales/customer service support to new/existing customers, prepares and selects acceptable quotations for projects within the company. Acts as a...
-
Logistic Coordinator
2 weeks ago
Scarborough, Canada Playwell Enterprises Ltd. Full time**Logistic coordinator & Customer service** Playwell is an importer and wholesaler for children toys in Canada, our office is close to the intersection of Kennedy Rd & Ellesmere Rd. **Primary Responsibilities**: Coordinate activity between order desk, warehouse, customers and carriers to ensure all orders are being shipped in a complete and timely...
-
Logistic Coordinator
6 days ago
Scarborough, Canada Playwell Enterprises Ltd. Full time**Logistic coordinator & Customer service** Playwell is an importer and wholesaler for children toys in Canada, our office is close to the intersection of Kennedy Rd & Ellesmere Rd. **Primary Responsibilities**: Coordinate activity between order desk, warehouse, customers and carriers to ensure all orders are being shipped in a complete and timely...
-
Administrator, Customer Service Coordinator
6 days ago
Scarborough, Canada Atlantic Packaging Products Ltd Full time**ADMINISTRATIVE COORDINATOR - CUSTOMER SERVICE** Reporting to the Customer Service Manager, this position is responsible for providing administrative support and coverage for the Customer Service Department. The incumbent will provide support as required to offset and streamline workload, ensuring the company is able to offer an exceptional Customer...
-
Mill Scheduling Coordinator/ Customer Service
2 weeks ago
Scarborough, Canada Atlantic Packaging Products Ltd Full timeOur corrugated division is looking for a Mill Scheduling Coordinator/ Customer Service Representative. **What you will be doing**: - Process debits and credits, while maintaining customers and price files - Maintain and create orders for both internal and external customer - Coordinate shipping information for pickup or deliver - Maintain production...
-
Customer Service Representative
3 weeks ago
Scarborough, Canada FLS Transportation Service Limited Full timeFLS Transportation is actively seeking a Customer Service Representative in their Scarborough, ON branch. Job duties include but not limited to: - Supporting all service requirements of assigned FLS Customers to exceed expectations - Identifying the service requirements and information required for each Customer shipment - Entering all relevant shipment...
-
Bilingual Customer Service Representative
4 weeks ago
Scarborough, Canada Food Service Solutions Canada Full timeCompany DescriptionFood Service Solutions Inc. is a company that optimizes Canada's commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...
-
Service Coordinator
2 weeks ago
Scarborough, Canada J.L. Refrigeration Inc. Full time**.L. Refrigeration Inc**. is recognized as one of the leading Supermarket Refrigeration companies in the GTA (Greater Toronto) and surrounding areas. Our mission is to consistently offer our customers superior quality service each and every time. We are looking for a Service Coordinator to join our team. This role is an integral part of our Service...
-
Service Advisor
1 week ago
Scarborough, Canada BDS FLEET SERVICE Full time**WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...
-
Customer Service Coordinator
6 days ago
Scarborough, Canada Atlantic Packaging Products Ltd Full timeWe are searching for an experienced Customer Service Coordinator Position at our Scarborough location The Corrugated division is actively looking for a seasoned Customer Service Coordinator to join their dynamic and growing organization. Reporting into the Customer Service Manager this role will be the primary point of contact for post-sales support for a...
-
Hd Service Advisor
1 week ago
Scarborough, Canada BDS FLEET SERVICE Full time**WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...
-
Transportation Coordinator
5 days ago
Scarborough, Canada October's Very Own Full time**ABOUT YOU** Possessing the capability to tackle intricate problems by leveraging data-driven insights, you make informed decisions that propel results. As the Transportation Coordinator (Customs), you excel in navigating the dynamic landscape of customs regulations and evolving business requirements, swiftly adjusting strategies to stay compliant and...
-
Automotive Service Advisor
2 weeks ago
Scarborough, Canada BDS FLEET SERVICE Full time**WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...