Summer Student

3 weeks ago

Dartmouth, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia and Internal Services

**Location**:DARTMOUTH

**Type of Employment**:Student

**Union Status**:NSGEU - NSPG

**Closing Date**:4/3/2023 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
If you enjoy working in a back-office environment and would like to contribute by helping to service citizens and businesses of Nova Scotia with a variety of transactions submitted by mail, telephone and online related to the Registry of Motor Vehicles Program, than look no further. The Processing and Distribution Centre environment is very fast paced with lots of variety each day. We have a client centric culture, and pride ourselves on providing a very rewarding, supportive, and dynamic work environment.

At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia and Internal Services’ vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.

**About Our Opportunity**:
Under the supervision of the Customer Service Leader, the Summer Student may provide support services to the Division’s customer service functions by receiving, distributing, and maintaining mail and microfilm documents; scanning and quality control of documents; and shredding of documents. In addition, you may assist in the processing of some client transactions related to the Registry of Motor Vehicle Program.

**Primary Accountabilities**:
Some of your primary accountabilities in this role include:

- Opening, sorting and folders mail, attaching previous correspondence as appropriate; collecting and delivering internal mail
- Preparing mail for internal processing, checking over documents for errors and verifying their correctness when requested to do so.
- Imaging documents; retrieving and forwarding imaged documents upon request; reviewing imaged material and verifying for quality; uploading images to FileNet.
- Shredding of documents.
- Maintaining equipment in good working order through regular cleaning and loading, notifying supervisor when a technician is required in case of malfunction.
- Entering data in a computerized environment, ensuring completeness and accuracy.
- Provide a high standard of seamless service for the Registry of Motor Vehicles program.
- Ensure clients accomplish what they set out to do, have their questions answered and receive the support they require.
- Maintain the security and control of public funds and inventory.

**Qualifications and Experience**:
To be considered for this Summer Student opportunity, you are currently a full-time University or Community College student entering or returning to study in September 2023. Customer service industry experience is required. In addition, you demonstrate:

- Strong organizational skills;
- Excellent communication and interpersonal skills;
- Problem solving skills;
- Team player skills, with the ability to work collaboratively within a team environment;
- Ability to work in a fast paced environment;

Data entry skills, cash handling experience and bilingual ability in French and English would be viewed as assets. Proof of educational enrollment may be required.

**Additional Information**:
**Pay Grade**:_ _HOURLY

**Salary Range**:_ _$17.25 - $28.12 Hourly

**Employment Equity Statement**:
Current government employees may access this posting through the link below:

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