Assistant Category Manager

2 weeks ago

Toronto, Canada Indigo Books & Music Full time

Company Description
**_

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
WHAT YOU’LL DO:
As the Assistant Category Manager, you will be responsible for supporting and executing product category strategy, for both online and retail sales channels. This role effectively communicates and engages cross functionally to gain support for execution of product category plans and objectives.

Provides direct support to the Category Manager (CM) in the execution and administration of activities associated with the following:

- Work with the CM to execute the strategic assortment for category
- Meet Sales, Margin and Turn inventory goals for category
- Support Open-to-Buy (OTB) process, ensuring appropriate stock levels
- Assist in product development and final selection process of assortment with objective to maximize sales and profitability
- Communicate and collaborate with Coordinator, Digital Onboarding as required to ensure timely article setup, online enrichment and publication to site
- Communicate and collaborate with online merchandising team to ensure that assortments are properly merchandised online and represented in a manner to maximize sales
- Prepare all required briefs for Online Merchandising and Creative Studio in regard to online photography and promotional needs, in a timely and efficient manner
- Collaborate with Planning & Inventory Management team to ensure sales and inventory plans are aligned with strategic initiatives
- Ensure on time delivery of goods
- Drive_ _category markdown strategy and execute the markdown process in collaboration with the Planning Manager to maximize sales and margin
- Effectively seek out and maintain positive vendor relationships focusing on finding new and brand appropriate merchandise. Negotiate favorable terms with vendors to maximize sales and profits
- Communicate and collaborate with marketing partners to make sure assortment strategy is effectively represented in marketing materials.
- Seek out and identify new opportunities to grow and expand category by benchmarking competition and finding new categories, products and best practices
- Ensure timely response to all product quality issues and customer issues
- Create vendor meeting agendas, analysis and recaps
- Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
- Proactively identify and anticipate customer expectations and needs
- Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
- Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
- Collaborate with others to drive flexible and iterative solutions, quickly and easily
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage other functions to get input
- Encourage others to freely share their point of view and be open to feedback
- Model Indigo’s beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion and influence change through your team and/or the organization

**Qualifications**:
WHO YOU ARE:

- Bachelor’s degree in business or related field
- 3-5 years’ experience in buying and category management
- Proven ability to build productive business relationships with both internal and external partners
- Proven ability to negotiate effectively with external business partners
- Proven ability to support and lead a team through change
- Strong organizational skills with ability to handle multiple projects simultaneously while meeting deadlines and reacting quickly to shifting priorities
- Effective communication skills
- Passion for the category
- 10%

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