Claims Adjuster

2 months ago

Toronto, Canada APRIL CANADA Full time

APRIL Marine is the leading wholesale pleasure craft insurance broker in Canada and works primarily with brokers in Quebec and Ontario. At APRIL Marine, human capital is the driving force behind the company, its strategy, its success and its brand image. APRIL Marine Canada is made up of 25 employees who are passionate about boating and clearly passionate about the water. They work hard to simplify insurance for our brokers and offer the best to our customers : we proudly won the Excellence in Claims Services award at the IBC Awards 2021

Under the supervision of the Claims Team Manager, your main mission will be to manage Personal Watercraft claims for our Ontario clients as part of a young and dynamic team. You will work closely with our team based in Brossard, Québec and have the opportunity to grow in your position by actively being involved in the improvement of the department every day.

**Missions**:

- Receive and process claims notice;
- Mandate the appropriate specialists, appraisers and vendors;
- Analyse appraiser reports and documentation provided by repairers and contractors;
- Settle claims after analysis of the various reports and inform the insured;
- Interact with our insurers following our management authorities;
- Process claim payments (or refusals to pay) following the settlement of claims;
- Initiating salvage and subrogation procedures;
- Actively participate to the development and growth of the department by sharing your ideas and advice.

**Qualifications**:

- A highly developed sense of listening and customer service
- Effective written and verbal communication, analytical, organisational skills
- Team player with a strong commitment to quality and customer service
- An asset if you speak French to serve our Quebec clientele

**You will fit in with our team if you**:

- Are dynamic, pragmatic and motivated to make a difference in the insurance industry
- Possess a good interpersonal skills and a strong team spirit
- Own a sense of initiative
- Have a great sense of autonomy and the desire to serve your clients well

**Conditions and benefits**:

- Remote work policy
- 3 weeks of vacation starting the 1st year as well as 5 personal days per year, and an extra day for your birthday
- Flexible working hours (35 hours per week) from Monday to Friday
- Work-family balance
- Competitive salary
- Competitive benefits program, including group insurance, employee assistance program and telemedicine for employees and their families
- Savings incentive (group RRSP, 2.5% employer participation)
- Profit sharing program for all employees from the first year
- Continuous training offer, possibility of employer-paid training
- Equipment in the office as at home

**At APRIL Marine, our values are lived out on a daily basis**

**Here are the ones that will make you feel at home with us**:

- We trust our employees.
- Team spirit is very important. We help and respect each other. When one of us wins, we all win.
- Intrapreneurship is strongly encouraged.
- We question ways of doing things to go further.
- We have an open door policy: managers are always listening and cooperation between teams is encouraged.
- Work/family balance at the heart of the business model

**What motivates our teams and make them proud to work at APRIL Marine**:

- Opportunity for advancement
- Outstanding team activities such as sailing lessons, personal watercraft rides and more
- Pleasant work environment, based on exchange and teamwork
- Develop an expertise in a specific insurance niche

**Did this description catch your attention? Do not hesitate to send your resume to Human Resources.**

Type d'emploi : Temps plein, Permanent

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Assurance Vision
- Congés de Vacances et Compensatoires
- Horaires flexibles
- Programme d'Aide aux Employés
- Programmes de Bien-être
- REER Collectif
- Régime de retraite
- Régimes de participation aux bénéfices
- Stationnement sur place
- Tenue Décontractée
- Travail à domicile

Horaires de travail:

- Du Lundi au Vendredi
- Repos la fin de semaine

Lieu du poste : Télétravail hybride à Toronto, ON M2J 4R4

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