Ice Technician

**About Us**
Spray Lake Sawmills Centre (SLSC) is a leading-edge sport and recreational facility encompassing 325,000 square feet, including an aquatic centre, four arenas and a curling centre, fitness & climbing facilities, an indoor turf, track, and gymnasium, and is home to several third-party tenants. SLSC is a not-for-profit organization and a registered charity, governed by a volunteer board of directors. SLSC employs over 200 employees who help make a difference in our community’s physical and social well-being. We offer a dynamic and fast-paced work environment that promoted excellence in teamwork, community building, and an innovative customer-focus. Our facilities are located in Cochrane, Alberta.

**About the Position**
This key position supports the successful operations of our Arena ice surfaces and events, at one of the four ice surfaces at SLSFSC and/or Cochrane Arena. The Ice Techs are responsible for maintaining our ice surfaces, housekeeping of dressing rooms, general upkeep of the arena facilities, with a strong focus on customer service and safety. This position predominantly operates the Olympia ice resurfacers to ensure high quality ice standards. This position is always working towards excellent in internal and external customer experience.

**Job Type**: Full-time, Hourly (Benefits Eligible)

**Specific responsibilities**:

- Responsible for the safe operation of the Olympia machine (ice resurfacer)
- Ensures a high quality of upkeep standards for exceptional customer experience in ice quality and the general upkeep of the arenas facilities.
- Daily ice maintenance (resurface, scrap, edge). Responsible for timely and efficient ice floods.
- Monitor the refrigeration plan and take mechanical readings to ensure correct parameters
- Check ice-making equipment, machinery, supplies and general upkeep of the arena facilities.
- Check the condition of the boards, ice thickness, glass, netting and areas in the arena during maintenance times
- Conduct repairs or preventative maintenance as required.
- Monitor arenas to ensure rental clients adhere to the scheduled ice time and are acting appropriately within the arenas and dressing rooms.
- Provide quality customer service to a wide variety of arena users by responding to concerns and questions.
- Perform housekeeping duties throughout the arenas, including checking and cleaning dressing rooms between all rentals and events.
- Works towards improving operations, decrease arena down time, streamline work processes and work collaboratively with Bookings, Programs, and other departments.
- Demonstrate a safe work practice at all times by adhering to all SLSFSC safety policy and procedures and ensuring one’s own safety is preserved along with the safety of co-workers and SLSFSC guests.

**Qualifications**:

- Experience working in an Arena environment
- Arenas Level 1 and 2 certificates are an asset
- Valid Class 5 Drivers’ license and a sufficiently clear Driver’s Abstract
- WHMIS certification or willing to obtain
- First Aid & CPR certification
- Able to provide a clear Criminal Record Check
- Physically fit and able to lift and move objects 50 lbs or greater
- Must be able to work on slippery surfaces and in cold conditions.