Supervisor - Retail
1 week ago
or equivalent experience
**Work setting**:
- Urban area
- Retail business
**Tasks**:
- Assign sales workers to duties
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Train staff in job duties, sanitation and safety procedures
- Train, direct and motivate staff
- Train and supervise staff
- Stock shelves and display areas
- Operate cash register
- Deposit cash and maintain daily log books
- Balance and deposit cash
- Balance cash and record sales
- Operate dishwashers to wash dishes, glassware and flatware
- Food safety/handling skills
- Professionalism in customer service
- Suggestive selling
- Stock shelves and clean counter area
- Greet customers
- Clean and maintain work space
- Handle cash transactions
- Leading/instructing individuals
- Clean work area
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
- Sweep, mop, wash and polish floors
**Supervision**:
- 3-4 people
- Cashiers
- Grocery clerks and shelf stockers
- Retail salespersons and sales clerks
**Computer and technology knowledge**:
- Electronic cash register
- Point of sale system
- Interac machine
**Area of work experience**:
- Cleaning
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Fast-paced environment
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Attention to detail
- Standing for extended periods
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
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