Budtender (P/t)

**About Company**:

- True North Cannabis Co. is an emerging Cannabis retailer that believes in providing our clients with high-end, affordable cannabis and cannabis accessories across Ontario.

**About Position**:

- True North Cannabis’ Budtenders' role is to help all guests - navigate the wide world of recreational cannabis. As a purveyor, you are passionate about cannabis and are up to date with the industry.
- You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary experience. Budtenders will provide guidance and educate customers so all of True Norths’ guests will have a safe and enjoyable cannabis experience.

**Responsibilities**:
- Confidently represents True Norths’ brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency-
- Demonstrates that guest service is their number one priority-
- Educate customers on cannabis products and how to safely consume cannabis-
- Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories-
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations-
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation-
- Perform reception duties as needed
- Check Identification and/or credentials of guests-
- Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales-
- Organize, receive and categorize cannabis products and accessories-
- Effectively utilize compliant POS systems (Cova and Dutchie)-
- Follows proper cash handling procedures-
- Ensure the cleanliness of the store is maintained daily-
- Seek opportunities to contribute to and improve business results daily-
- Support with completing all tasks and duties, as assigned-
- Demonstrate high levels of integrity and personal responsibility-
- Open to feedback, coaching, and continuous improvement-
- Other duties as required.**Physical Demand Requirements**:
- Frequent reaching above waist, chest, and shoulder level as well as below waist level-
- Continuous standing on tiled surfaces for all tasks-
- Frequent lifting of boxes of supplies-
- Occasional lifting weighing between 5 - 40 lbs vertically from floor to knuckle height, knuckle to shoulder height**Qualifications**:
- Valid Cannsell Cannabis Retail Certification-
- Strong customer service skills-
- A clean criminal background check from local authorities-
- Ability to work in a fast-paced environment-
- Must be a team player-
- Excellent written, oral, and interpersonal skills-
- Availability for shift work alone or as part of a team any time between 9:00 am to 11:30 pm, Monday to Sunday-
- Basic skills in math and proficiency as a cashier-
- Extensive knowledge of cannabis products and accessories is an asset-
- Personal connection to the community is an asset