Customer Care Representative

4 weeks ago


Nanaimo, Canada Sonova Full time

Nanaimo, CanadaCustomer Care Representative
- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_
- Are you passionate about providing customer service that exceeds expectations?_
If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**

**Who we are**:

Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

**Working Location**: Nanimo South, BC

**Reporting to**: Regional Clinic Manager

**A day in the life of a Customer Care Representative involves**:

- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs - don’t worry, training provided

**What you get in return**:

- 20 dollars/hour starting wage based on full-time employment
- Extended Health Benefits Package from day one
- 3 weeks vacations to start, increasing with tenure
- 6 days of personal time in your first year
- Additional days off, including your Birthday
- Monday - Friday (business hours)
- Eligible for Quarterly Bonus
- Growth and development opportunities including education sponsorship

**We'd love to hear from you if**:

- You possess strong communication and customer service skills
- You have experience or would enjoy working on and reconciling accounts receivable
- Your aligned with our value of helping others
- You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

**Don't think you meet the criteria?**
If you’re willing to go all in and learn, we'd still love to hear from you
-

**More About Us**:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.
- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense._

Sonova is an equal opportunity employer



  • Nanaimo, Canada Connect Hearing Full time

    Nanaimo, CanadaCustomer Care Representative - Are you comfortable working in a fast-paced retail clinic environment? Are you looking for an opportunity to make a difference?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care...


  • Nanaimo, Canada MNext Agency Full time

    **Here’s why you should apply**: - Weekly Advances and Bonuses - Hybrid office with remote flexibility - 65k plus first year average income - Residual Income - Exceptional commission rates - Trip Incentives and other benefits - Full Training **Primary Functions**: - Serve as the information center for all customers, community contacts, and other company...


  • Nanaimo, Canada Mid Island Co-op Full time

    **Mid Island Co-op is hiring part-time Customer Service Representatives at our Woodgrove Gas Bar located in Nanaimo, British Columbia.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...


  • Nanaimo, Canada VCA Animal Hospitals Full time

    **Applecross Veterinary Hospital** in Nanaimo, B.C. is currently welcoming a full time **Client Care Representative** **to join our team! This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel...


  • Nanaimo, Canada Atlas Engineered Products Full time

    **Junior Customer Service Representative** Atlas AEP, Nanaimo, BC Atlas Engineered Products (AEP) is recruiting for a Junior Customer Service Representative to join our growing team! AEP is one of Canada’s fastest growing, publicly traded, supplier of trusses, and engineered wood products, with manufacturing and distribution facilities throughout the...


  • Nanaimo, Canada BMO Financial Group Full time

    1533 Estevan Road Nanaimo British Columbia,V9S 3Y3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Nanaimo, Canada Just Like Family Home Care Full time

    **Location**: Nanaimo **Job Type**: Full-time, Field-based (90% face to face marketing, 10% in home office updating MONDAY and following up on leads) **Company Overview**: At Just Like Family, we're committed to redefining the home care industry in Canada. Our mission goes beyond caregiving; we strive to offer unparalleled support, choice, and peace of...


  • Nanaimo, Canada Uppal Building Supplies Ltd Full time

    Uppal Building Supplies offers a wide variety of building materials and services that are backed by a strong organization of well-trained and motivated staff. We are one of the Lower Mainland’s foremost supplier of vinyl soffits, siding, decking materials, downpipes, and we specialize in custom made flashing to suit your building needs. Our focus is to...


  • Nanaimo, Canada Mid Island Co-op Full time

    **Mid Island Co-op is hiring part-time or full-time Customer Service Representatives for our Bowen Road Gas Bar in Nanaimo, British Columbia.** **Who we are**: Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We don’t have a head office somewhere else or shareholders who aren’t members, and all our profits stay...


  • Nanaimo, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Nanaimo, Canada Budget Car & Truck Rental Full time

    **Quality Long Term Position Available** **This full time position offers**: - A competitive salary with an excellent incentive program. - Stability and flexibility with a BC owned company that has been successful in business for over 50 years. - A comprehensive benefits program including extended health, dental, and life insurance. - A fast-paced,...


  • Nanaimo, Canada Mid Island Co-op Full time

    **Mid Island Co-op is hiring part-time Customer Service Representatives for our Brooks Landing Gas Bar in Nanaimo, British Columbia.** **Who we are**: Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We don’t have a head office somewhere else or shareholders who aren’t members, and all our profits stay right...

  • Sales Representative

    1 month ago


    Nanaimo, Canada Ceanesse Kitchens Ltd Full time

    **Job Summary** The Sales Representative is responsiple for increasing the sales of Ceanesse in the kitchen cabinet and millwork market. This position will create sales by calling on new customers, developing new relationships as well as managing existing jobs and clients. **Position Details**: - A commission is paid on product sales, before tax excluding...


  • Nanaimo, Canada Budget Car & Truck Rental Full time

    **Quality Long Term Position Available** **This full time position offers**: - A competitive salary with an excellent incentive program. - Stability and flexibility with a BC owned company that has been successful in business for over 50 years. - A comprehensive benefits program including extended health, dental, and life insurance. - A fast-paced,...


  • Nanaimo, Canada Budget Car & Truck Rental Full time

    **Quality Long Term Position Available** **This full time position offers**: - A competitive salary with an excellent incentive program. - Stability and flexibility with a BC owned company that has been successful in business for over 50 years. - A comprehensive benefits program including extended health, dental, and life insurance. - A fast-paced,...


  • Nanaimo, Canada Budget Car & Truck Rental Full time

    **Quality Long Term Position Available** **This full time position offers**: - A competitive salary with an excellent incentive program. - Stability and flexibility with a BC owned company that has been successful in business for over 50 years. - A comprehensive benefits program including extended health, dental, and life insurance. - A fast-paced,...


  • Nanaimo, Canada Mid Island Liquor Full time

    Mid Island Liquor is looking for a part-time Customer Service Representative at our Hammond Bay Liquor Store in Nanaimo, BC. **Who we are**: Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We don’t have a head office somewhere else or shareholders who aren’t members, and all our profits stay right here on...


  • Nanaimo, Canada Mid Island Co-op Full time

    **Who we are**: Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We don’t have a head office somewhere else or shareholders who aren’t members, and all our profits stay right here on Vancouver Island. We support and invest in our community because we live here too. We give back to local charities, community...


  • Nanaimo, Canada Trees Cannabis Full time

    Trees Cannabis is hiring a part time Customer Sales & Services Representatives to join our team at our location on Bowen Street.( Nanaimo) Trees is a cannabis retailer committed to sharing our passion for cannabis with our community. About the Role Responsibilities - Welcome everyone in a courteous, friendly, and professional manner while providing...

  • Clk 12r

    3 days ago


    Nanaimo, Canada BC Public Service Full time

    Posting Title- CLK 12R - Customer Service Representative- Position Classification- Clerk R12- Union- GEU- Work Options- On-Site- Location- Nanaimo, BC V9T 6L8 CA (Primary)- Salary Range- $54,387.32 - $61,395.95 annually- Close Date- 5/16/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Citizens' Services-...