Répartiteur(-trice) - Dispatcher/router Combo

7 months ago

Longueuil, Canada WM Full time

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**I. Job Summary**
Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites the dispatcher is responsible for.

**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.
- Works with sites and the service department to optimize routes based on needs of the customer.
- Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.
- Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
- Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.
- Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
- Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

**III. Supervisory Responsibilities**
This job has no supervisory duties.

**IV. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in Canada.

A. Education/Experience
- Education: High School Diploma or G.E.D (accredited).
- Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements
- None required.

C. Other Knowledge, Skills or Abilities Required
- Computer skills with ability to handle multiple programs and systems.
- **Bilingual (French and English) spoken and written**

**V. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
- Required to exert physical effort in handling objects less than 25 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is: office setting

**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

**If this sounds like the opportunity that you have been looking for, please click "Apply.”

  • Répartiteur(-trice) - Dispatcher/router Combo

    6 months ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** Communicates back and forth with Waste Management Drivers to assist with problem resolution while...

  • Répatiteur/trice - Dispatcher - Router/combo

    6 months ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental...

  • Répartiteur- Répartitrice

    6 months ago

    Longueuil, Canada ATOMIC COURRIER Full time

    Compagnie de courrier rapide à Longueuil recherche un répartiteur-répartitrice (dispatcher) d'expérience. La personne doit: - Avoir un minimum d'un an d'expérience en tant que répartiteur. - Obligatoire de très bien connaitre Montréal et les environs. - Répartir les chauffeurs selon les itinéraires et les délais de livraison pour accommoder les...

  • Répartiteur- Répartitrice

    6 months ago

    Longueuil, Canada ATOMIC COURRIER Full time

    Compagnie de courrier rapide à Longueuil recherche un répartiteur-répartitrice (dispatcher) d'expérience. La personne doit: - Avoir un minimum d'un an d'expérience en tant que répartiteur. - Obligatoire de très bien connaitre Montréal et les environs. - Répartir les chauffeurs selon les itinéraires et les délais de livraison pour accommoder les...

  • Répartiteur- Répartitrice

    2 months ago

    Longueuil, Canada ATOMIC COURRIER Full time

    Compagnie de courrier rapide à Longueuil recherche un répartiteur-répartitrice (dispatcher) d'expérience. La personne doit: - Avoir un minimum deux ans d'expérience en tant que répartiteur. - Obligatoire de très bien connaitre Montréal et les environs. - Répartir les chauffeurs selon les itinéraires et les délais de livraison pour accommoder les...

  • Répartiteur / Dispatcher

    7 months ago

    Longueuil, Canada Ultramar Full time

    **Ultramar fait partie de la famille de marques Corporation Parkland.** Chez Parkland, notre objectif est de promouvoir Journie et stimuler les communautés. Nous sommes un fournisseur et un distributeur indépendant de carburant et de produits pétroliers, ainsi qu'un important exploitant de dépanneurs. En tant qu’une seule équipe Parkland, nous sommes...

  • Dispatcher/router Combo

    4 weeks ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** Communicates back and forth with Waste Management Drivers to assist with problem resolution while...

  • Répatiteur/trice de Nuit

    6 months ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** **Shift times: 9 p.m. to 6 a.m. Sunday night to Friday morning** Communicates back and forth with...

  • Répartiteur/répartitrice Dispatcher

    7 months ago

    Longueuil, Canada SCI Shared Resources, LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! **RÉSUMÉ DU POSTE** Faire les horaires pour le personnel et l’équipement automobile pour les activités quotidiennes, en soutien à la maison funéraire ou au centre de services. Garantir que la couverture adéquate est disponible...

  • Répartiteur(-trice) Bilingue

    2 months ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** Communicates back and forth with Waste Management Drivers to assist with problem resolution while...

  • Répartiteur(-trice) de Nuit

    6 months ago

    Longueuil, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** **Shift times: 9 p.m. to 6 a.m. Sunday night to Friday morning** Communicates back and forth with...

  • Opérateur(Trice) CNC

    3 months ago

    Longueuil, Canada Access Signs Inc Full time

    **Aperçu de l'entreprise**: Enseignes Access Inc. est un acteur majeur dans l'industrie de la fabrication d'enseignes, se spécialisant dans la création de solutions de signalisation innovantes et de haute qualité. Nous sommes fiers de notre engagement envers l'excellence, la technologie de pointe et une équipe de professionnels qualifiés dédiés à la...