Network Specialist

2 months ago

Vaughan, Canada Johnson Controls Full time

**Job Details**

**Be part of the future**

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

**What we offer**:

- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HAS)
- Life Insurance
- Competitive Retirement Savings Plan
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More

**Responsibility Level**:
Under general supervision of the ICAT Operations Manager for JCI P3 to provide technical support for various technologies currently installed and operating at JCI’s P3 sites. These technologies include Microsoft Servers, Storage, VM, CCTV system, RTLS (Real Time Location Services) and Nurse Call systems. The position also includes opportunities for employees and teams to participate in problem solving and continuous improvement. Interface with hospital IT staff, project management office and site personnel to successfully complete all IT integration activities. All activities must conform to Johnson Controls standards for hardware and software.

**Principle Duties**:

- Administrate and maintain Windows and Linux Server systems and all computing peripherals managed by JCI
- Respond to end-user service requests via Facilities & Workplace Management software (QFM)
- Provide an immediate response for IT related emergencies while adhering proper process and guideline.
- Liaise with technical specialists and third party vendors to resolve facility managed related equipment.
- Effectively participate in concurrent projects and prioritize based on business and operational needs
- Work with management team to collaborate, resolve issue and follow up on things related to customer’s question or concern.
- Ensure systems and operational availability meet or exceed negotiated service levels.
- Collaborate with the customer’s IT team or company’s ICAT team to execute hardware or software related maintenance or upgrades.
- Support all company's safety programs, policies, and procedures

**Requirements**:

- This position requires a minimum of one of the following: Bachelor’s degree plus five (5) years IT experience, college diploma plus seven (7) years IT experience, or Professional certification plus eight (8) years IT experience. Previous supervisory experience or demonstrated ability to lead a group of IT Professionals is preferred.
- Possesses excellent troubleshooting and problem-solving skills. Flexibility required to be able to work required off hour support requirements as needed.
- Solid software knowledge with Windows Server and Linux,
- Experienced in network protocols such as TCP/IP, SSH, Telnet, SMTP, SIP, Firewall, VLANS, SMB, BACnet
- Experienced in Nurse Call, RTLS, Building Automation, Access Control, CCTV is preferred
- Excellent oral and interpersonal communication skills.

**Canada Diversity Statement**

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

**An Aboriginal person **is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

**Members of visible minorities **are persons, other than Aboriginal peopl

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