Position Title - Associate Insurance Advisor I

**Summary**

Sonya’s Insurance & Financial Solutions Ltd.—The Co-operators is looking for an enthusiastic person to join our team as an Associate Insurance Advisor based out of the Assiniboia office. Consisting of our Assiniboia and Moose Jaw locations, we believe in working as a team while focusing on proficient and excellent client service in a multi-line insurance and financial services setting.

The Associate Insurance Advisor I is a key player in the support and development of the agency operation primarily through sales, service and administration. This role utilizes a broad knowledge of The Co-operators insurance products and services focusing on our personal lines (Home and Auto) and providing support to the Associate Insurance Advisor II.

**Roles and responsibilities**:

- Sales, service and profitable growth in Home and Auto business lines products
- Advise and recommend coverages and policies that best meet client needs
- Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client
- Complete front-line risk assessment and selection following underwriting guidelines
- Complete inspections and re-inspections
- Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals
- Respond to client questions and concerns, resolve customer concerns and escalate issues appropriately
- Support life insurance/financial services lines by providing clients a holistic approach to risk management and being able to identify the client’s overall needs.

**Qualifications and Skills**:

- Office Administrative Program or administrative experience is an asset
- Customer service experience or related business experience is preferred
- Skilled in communication (verbal and written), strong interpersonal skills, organizational and time management skills
- Strong problem-solving skills
- Strict confidentiality with respect to client’s personal information
- Must hold a valid driver’s license

**To Be Successful**:

- You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.
- You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.
- You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.
- You’re an effective team player and provide guidance to support the development of your peers.

**What We Offer**:

- Extensive training and development opportunities to advance and grow your career in the insurance and financial services industry
- An opportunity to work in a team environment focused on promoting individual success for the overall agency success
- Flexible work and home life balance environment
- Opportunities to give back to your community with paid volunteer days
- A competitive compensation package including a comprehensive group benefits package

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Assiniboia, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person