Fund Development Coordinator

3 weeks ago

Vancouver, Canada Family Services of Greater Vancouver Full time

**JOB OPPORTUNITY: Fund Development Coordinator**

**Fund Development Coordinator **Competition #37-24

**DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US**

About the Role

At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928. As a non-profit, we help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 420 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.

Working within the mission, vision, values and person-centred philosophy of the Agency, the Fund Development Coordinator reports to the Manager, Individual Giving and works closely with the Director, Fund Development as well as the Marketing & Communications team. In support of Agency fundraising goals, they contribute to philanthropy projects and campaigns, donor stewardship, and gift administration. They actively support the Agency’s awareness and goals around diversity and inclusion.

About Our Opportunity:
**Our Valued Benefits**:

- Flexible scheduling
- Starting at 3 weeks’ vacation for full-time staff
- 3 paid household leave days a year
- 2 paid Wellness Days a year
- Paid sick days
- 2 1/2 paid Agency days for full-time staff
- 5 paid days for education leave/year
- 1 paid Moving Day/year
- Subsidized professional association annual dues (if applicable)
- A work culture that values transparency, teamwork, learning, fairness and integrity

**Health and Wellness Resources**:

- Generous health/dental benefits after 3 months.
- 3 flex benefit options to meet your individualized needs
- Option of psychological/counselling services (up to $1500/year)
- Employee Assistance Plan
- Long Term Disability Plan
- Insurance, Travel insurance, ++

**Pension**: Pension plan enrollment for eligible employees

**Work Hours**: 35 hours per week (Full-time)

**Salary**: GS9, Step 1 $27.96 per hour

**Location**: Vancouver, with the possibility of working **Hybrid**

**Posting End Date**:Posting will remain open until filled

What you bring:
**Donor Database Management**
- Maintain NXT (Raiser’s Edge) donor database and provide database training for colleagues as required
- Undertake all aspects of donation processing and tracking, including data entry, tax receipting, and related strategic donor communications, with support from the Finance Department
- Produce database reports and queries, including mailing lists
- Assist with the reconciliation of fundraising and Finance Department reports
- Assist with data analytics

**Donor Stewardship**
- Serve as the primary point of contact for donor inquiries, feedback, and concerns, ensuring timely and thoughtful responses
- Coordinate the production of stewardship materials, assist with the mailing of newsletters and e-communications, as well as distribution of the annual report with the Manager, Individual Giving
- Provide assistance with special projects and perform other related duties as required
- Ensure the confidentiality and security of all information

**Corporate Partnerships and Community Giving**
- In collaboration with the Manager, Individual Giving, assist with planned Corporate Partnership annual campaigns to build profile, support donor retention, and grow revenue
- Drive cost-savings through strategic in-kind procurement, and by leveraging skilled volunteer programs
- Coordinate community-based fund development to retain and grow existing initiatives and attract new community-based fundraisers
- Assist and liaise with third-party event organizers to ensure they are fully supported within FSGV guidelines, including the use of online platforms, promotion, and use of FSGV branding
- Ensure all administrative items for third-party events are completed and adhered to, such as third-party event contracts and CRA-compliant tax-receipting
- Provide a high level of customer service to volunteers and third-party event organizers and respond to inquiries and complaints
- Ensure all information for volunteer and third-party event programs is kept up to date in the donor database and ensure the confidentiality and security of all information

**Other Responsibilities**
- Support the Fund Development & Communications team with collecting funding opportunity information from program staff
- Participate in research and prospect management activity

**Education, Training, Experience**
- Degree or diploma in business administration or other relevant discipline preferred
- 2-3 years experience in fund development, non-profit, or social services setting
- Recent graduates are encouraged to consider past volunteer, educati

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