Residential Concierge

3 weeks ago

Vancouver, Canada FirstService Residential, British Columbia Full time

**Shift**:
**Saturday and Sunday**
- **4pm till 12am (midnight)**

**or**
- **12am(midnight) to 8am**

We are currently looking for 2 Part-Time Concierges for our building in **downtown Vancouver.**

**Duties and responsibilities**

As a Concierge, you are responsible for being the primary contact and source of information and services for residents and their guests. You are responsible for greeting all residents with a warm smile and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

**Skills and experience**
- Previous experience with strata buildings is an asset
- At least one year of Customer Service Experience is required
- Excellent written and oral command of the **English **language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
- Mandarin/Cantonese speaking required for client assistance in this location

If you are interested on being part of North America's biggest Property Management Company, starting a rewarding career as a Concierge, we would love to hear from you.

Send us your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

**Supporting our Associates during COVID-19**

At FirstService Residential, we are committed to providing a safe and healthy workplace. In response to COVID-19, we are taking all precautions necessary to ensure a safe environment for our communities, buildings and residents. In order to maintain a high level of safety, we have implemented:

- Extra cleaning in high traffic and common areas
- Extra cleaning supplies and hand sanitizer provided
- Two-meter boundary taped around concierge desk to maintain social distancing for interactions
- New distanced process for delivery of parcels to residents
- Reporting procedure for any employee COVID concerns, with on-going support
- Masks provided to all associates
- Residents in all buildings are informed of our COVID protocols and how procedures have been adjusted

IN2018

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: $18.00-$19.00 per hour

**Benefits**:

- Employee assistance program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Night shift
- Weekends only

**Experience**:

- Hospitality: 1 year (preferred)
- in person customer service: 1 year (required)

Licence/Certification:

- Security Guard Licence (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

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