Client Support Representative

4 weeks ago


Moose Jaw, Canada Sonya's Insurance & Financial Solutions Ltd - The Co-operators Full time

**Position Title: Client Support Representative**

**Summary**:
**Roles and responsibilities**:

- Strive to provide a seamless and personalized client experience
- Proactively contact clients for numerous follow-up activities and booking appointments
- Accept, process and deposit all payments
- Manage client billing and accounts receivable
- Recording and submitting claims on client’s behalf and liaison with The Co-operators claims department and clients when necessary
- Assisting the personal lines specialist advisor on Home, Auto and Travel insurance support
- Provide a full range of administrative support services including filing, faxing, photocopying, incoming/outgoing mail, courier service, order/purchase supplies, light housekeeping and other support as required

**Qualifications and Skills**:

- Office Administrative Program or administrative experience is an asset
- Customer service experience or related business experience is preferred
- Skilled in communication (verbal and written), strong interpersonal skills, organizational and time management skills
- Strong problem-solving skills
- Strict confidentiality with respect to client’s personal information
- Must hold a valid driver’s license

**What we offer**:

- Extensive training and development opportunities to advance and grow your career in the insurance and financial services industry
- An opportunity to work in a team environment focused on promoting individual success for the overall agency success
- Flexible work and home life balance environment
- Opportunities to give back to your community with paid volunteer days
- A competitive compensation package including a comprehensive group benefits and group retirement packages

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

Application deadline: 2023-04-15
Expected start date: 2023-05-01



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