Support Service Manager

6 months ago

Nanaimo, Canada VI Carriers LTD. Full time

**Education**:Bachelor's degree or equivalent experience

**Experience**:Experience an asset

**Job Duties**:

- Oversee the end-to-end administrative processes for courier and freight logistics.
- Manage waybill distribution, record-keeping, and archival for efficient operations.
- Train and guide couriers in adhering to company dispatch and waybill management protocols.
- Ensure the company's courier administrative processes align with both package carriers and governmental regulatory requirements
- Ensure fair and comprehensive calculation of courier delivery costs and fees.
- Develop and maintain budgeting and cost evaluation for courier services.
- Generate regular administrative reports for freight management.

**Experience and specialization**

**Computer and technology knowledge**
- MS Office
- Electronic mail

**Additional information**

**Work conditions and physical capabilities**
- Work under pressure
- Attention to detail

**Personal suitability**
- Excellent communication
- Organized
- Team player
- Efficient interpersonal skills

**Job Types**: Full-time, Permanent

**Salary**: $55.00-$58.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Nanaimo, BC V9S 5V8 (required)

Ability to Relocate:

- Nanaimo, BC V9S 5V8: Relocate before starting work (required)

Work Location: In person

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