Scada, Network

**SCADA, Network & Instrumentation Analyst**

Join us at InnServices as a SCADA, Network & Instrumentation Analyst

**About Us**

Located in Innisfil, InnServices is an award-winning, progressive organization that delivers the highest quality water and wastewater services to Innisfil and other municipalities. We serve over 11,900 households or residences and have over $255 million in infrastructure. InnServices operates facilities **24 hours a day, 365 days a year.**

**Our Mission**:To provide safe, reliable, and cost-efficient water and wastewater services, through innovation, that are valued by our communities. To foster an inclusive, supportive, family-oriented utility that values our employees and our communities.

**Our Vision**: To be Canada's most innovative water and wastewater utility.

**Our Values**:

- Safety
- Quality & Reliability
- Innovation & Efficiency
- Fiscal Prudence
- Support & Respectful Culture
- Community Leadership & Presence

**Why work for InnServices?**
- We have a fantastic workplace culture
- We welcome fresh, innovative ideas
- We are a flexible company that offers hybrid work

**The Opportunity**

**Responsibilities include, but are not limited to**:

- Plans, implements, modifies, administers, and evaluates Supervisory Control and Data Acquisition (SCADA) software and systems and associated equipment required for the supply, treatment and distribution of water and the wastewater treatment and collection systems.
- Oversees the development and implementation of the corporate SCADA framework, strategies, and education program.
- Oversees protection of SCADA environment and ensures SCADA data security and integrity by establishing operational guidelines and controls including privacy, security, editing, validating and restart/recovery controls.
- Oversees and holds vendors accountable for performance and delivery of service.
- Enforces compliance with SCADA and security standards.
- Analyzes and troubleshoots operating software, hardware, and communications malfunctions to determine problems and take appropriate corrective action.
- Develops and implements operational warnings and alarms based on Ministry of the Environment, Conservation and Parks (MECP) regulatory requirements.
- Upgrades and updates SCADA graphic displays, historical data, tag name standards, and real-time data and control databases and displays.
- Reviews and improves standards on a regular basis and establishes new standards and SOP’s where they do not yet exist as required in consultation with relevant staff and management.
- Prepares and updates the preventative maintenance and replacement program for all SCADA and security assets including hardware and software, SCADA servers, virtual server environments, network equipment, network security, and communications.
- Creates and maintains accurate as-built drawings, procedures and inventory of SCADA and related devices. Provides advice, recommendations, support and educational material to leaders and staff on issues pertaining to SCADA systems.
- Supports the design, configuration, deployment, troubleshooting and maintenance of servers, network and backup infrastructure.
- Ensures the integrity and management of corporate data and enterprise storage (i.e., access permissions, sensitive and confidential documents, data retention, etc.).
- Receives, documents, prioritizes, and provides timely top-level technical support and response to users of technology systems.
- Research emerging technologies, threats and services that may enhance user satisfaction and security with IT projects and make recommendations on new products.
- Provides input to Manager of IT regarding IT Service area policy and procedures.
- Participates in handling of political, confidential, sensitive and investigation requests.
- Works closely with other members of the Information Technology team in the identification, diagnosis, isolation and resolution of complex problems.
- Participates as part of the IT after hours on-call rotation to address emergency IT related issues as they occur outside of normal working hours.
- Other duties as assigned.

**An Emphasis on Health and Safety**:
With health and safety being one of our core values, it is important to ensure you perform the duties of the position in a safe manner, in compliance with the Occupational Health and Safety Act, InnServices’ Health and Safety Policy and Procedures Manual, and any other pertinent regulations, to promote a healthy and safe workplace for all employees.

**Core Capabilities**:

- Ability to interact effectively and courteously with all levels of staff and contacts in a Customer Service focused environment; build cooperative, collaborative working relationships with internal and external customers.
- Ability to think critically, using logic and reasoning when determining solutions to technical and business requirements. Advanced troubleshooting ability to determine root causes of system issues, while using