Case Manager

3 weeks ago


Kitchener, Canada Services and Housing In the Province Full time

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

**Duties and Responsibilities**:

- Provide specialized case management and community outreach
- Provide support services as required including daily coping skills, anger management, recovery, and support.
- Assess and refer clients to other service providers as appropriate (substance abuse and medical care treatment)
- Participate in case conferences with community partners
- Provide individual and group life skills training
- Assist enrollment in educational courses, interview preparation, and job searches
- Work independently and collaboratively within a high functioning team to carry out mental health recovery and tenancy support
- Understand and be able to integrate a philosophy of client-centered care into daily responsibilities
- Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
- Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
- Adhere to the agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
- Perform additional duties as required/delegated by Management

**Qualifications**:

- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 2-3 years’ experience providing support to individuals with mental health challenges
- Understanding of the Housing First philosophy
- Understanding of homelessness and at risk of homelessness
- Excellent time management, prioritization abilities, and communication
- Strong working knowledge of Microsoft software (e.g. Excel, Word, etc.) and InSITE
- Must have a valid Ontario’s Class “G” Driver’s License, and a vehicle with adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI

**Reporting Function**:
**Working Conditions and Physical Requirements**:

- Day shift (Monday - Friday) with the ability to work excess/overtime hours where required
- Able to sit for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for visits/walk-throughs

**Ship Values**
- Compassion, Hope, Inclusive, Respect, Professional

**COVID-19 Considerations**
- As part of SHIP’s commitment to health and safety, it is a condition of employment that you be fully vaccinated (2 doses, including 14 days since your second dose) against COVID-19 or have an exemption pursuant to the Ontario Human Rights Code.

**Application Instructions**

**Why Work For Us?**

**Our Vision**
Quality Housing, Quality Services, Quality Lives

**Our Mission**
To increase quality of life through health services and housing supports that promote mental and physical health and wellness

**Our Culture**
Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen, we know what it means, and why it matters.

**Our Commitment**
People are at the forefront of our success. Below are just a few ways our full time permanent staff have personal and professional success:

- Competitive Salaries with Annual Performance Reviews
- Comprehensive Health Plans
- Group RRSP (5% Employer Contributions)
- 12 Paid Health & Wellness Days
- 10 Paid Vacation Days
- 3 Paid Personal/Floating Holidays
- Generous Parental and Family Leave
- Learning and Development Opportunities
- Travel Allowances
- Employee Assistance Program
- Company Culture to be Proud of
- Possibility to Create a Real Impact

**35+**
Years focused on Clients, Tenants, Staff and Families

**4,000+**
Clients and Residents served annually

**17**
Programs and Service offerings in Southern Ontario

**300+**
Dedicated, Respectful, Compassionate and Professional Employees

UNION | 37.5 Hours


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