Front Desk
3 weeks ago
**Front Desk / Client Experience Specialist**
**JOB TYPE** **|** Permanent, Full-time
**LOCATION** **|** Blackfalds, Alberta
**DIVISION** **|** Office
**START DATE** **| **As soon as possible
**Position Summary**
Are you someone who thrives on delivering an exceptional client experience? Do you possess a genuine enthusiasm for welcoming and assisting others in a dynamic, high-energy setting? At Eagle Builders, we are on the lookout for an insightful and committed professional, eager to embark on a fulfilling career path as a **Front Desk / Client Experience Specialist**, playing a pivotal role in driving the success of our forward-thinking company.
Join our high-performing team today if you can demonstrate a strong work ethic, navigate challenges with resilience, and be immersed in a culture of constant innovation.
- Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
- Answering, screening, and forwarding incoming phone calls professionally and friendly
- Receiving, sorting, and distributing daily mail/deliveries
- Interpret information and maintain company confidentiality
- Be available to give support and assist different departments within the company
- Maintain, organize, and order office supplies
- Ensuring reception area, board rooms, and other public areas are tidy, presentable, and stocked with the necessary supplies
- Responsible for performing Administrative tasks
- Other responsibilities may include filing, printing, photocopying, general errands, and other tasks as needed
- Adhere to all company policies and procedures
**Requirements**:
- Valid Class 5 license and reliable transportation
- Available to work Monday - Friday
- Minimum 40 hours per week; must be flexible and willing to work overtime
- Proven work experience as a receptionist or related experience in Client Relations
- Professional customer service attitude and appearance
- Strong interpersonal and customer service skills
- Accuracy, attention to detail, and confidentiality
- Deal with emergencies in a timely and effective manner
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Proficient with Microsoft Office Suite (Excel, Outlook, Word)
- Must be able to type and perform data entry
- Proficient in both verbal and written English communication
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- A positive, friendly attitude with the ability to work in a team environment
- **Local to or willing to relocate to Central Alberta**
**Assets**
- Post-secondary education in administration or in a related field.
**What Eagle Builders Offers**
- Personality and behavior assessments to optimize individual and team success
- Overtime pay after 8 hours a day / 44 hours a week
- 6% vacation pay and statutory holiday pay
- Extensive health coverage and wellness support
- Meal program
- Guaranteed every Sunday off
- Employee appreciation events | Ex: Slow Pitch Tournament and Christmas Party
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