Accounts Receivable Clerk

3 weeks ago

Laval, Canada Hansamed Ltd. Full time

**Position Overview**:
**Essential Job Functions**:

- Daily review of Accounts Receivable aging reports to identify delinquent invoices requiring immediate follow-up
- Taking incoming customer calls with payments
- Calling customers for overdue balances
- Weekly review and reporting of collections metrics to track progress against monthly goals
- Process customer refunds, review and process account adjustments
- Resolve client discrepancies and short payments
- Understand the concept of financial analysis and perform simple credit analysis
- Report periodically on collections performance and provide input to planning (recoveries, write offs)
- Communicate and collaborate with regional personnel to clarify customer issues as needed
- Manage portfolio of delinquent customers in Canada & USA
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situation, and trigger repossession process of leased equipment as needed
- Monitor accounts receivables aging daily; contact client, send account statements and reminders to ensure on-time payment
- Ensure Client’s compliance with established credit limits and payment terms
- Maintain DSO < = 60 days: review open aging with management on a weekly basis providing current aging status
- Complete credit reviews: ensure client accounts have credit limits appropriate with the credit assessment.
- Resolve billing and customer credit issues; investigate historical data as required
- Collaborate with sales, buyers, and warehouse teams to promptly resolve customer disputes / payment shortages & discrepancies; help initiate corrective action to prevent the recurrence of issues.
- Reconcile client accounts and maintains accurate client records.
- Prepare weekly / monthly accounts receivable analytics reports
- As requested, review and adhere to client invoicing requirements; prepares and uploads invoices into Client’s ERP portals; manage discounts and rebates

**Requirements**:

- 5 years or more experience in Collections
- Knowledge of collections procedures
- Strong legal understanding
- Strong communications skills, verbal and written
- Ability to work independently.
- Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts.
- Excellent phone skills
- High energy with strong desire to deliver results
- Ability to respond to potentially tight deadlines in a fast-paced environment
- IT proficiency (MS Excel, PowerPoint, Word)
- Fluent in English
- French is an asset

**Salary**: $48,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Accounts receivable: 3 years (required)

**Language**:

- French (preferred)

Work Location: Hybrid remote in Laval, QC H7P 4W6

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