Case Manager

3 weeks ago


Duncan, Canada ETHOS Career Management Group Ltd. Full time

Are you action-oriented? Do you have a passion for people and a drive to help others find success? If so, you could be the person we’re looking for to fill our Case Manager role. This position will be part of our Client Service Team at ETHOS Career Management Group Ltd. in our Duncan WorkBC Employment Services Centre.

At ETHOS, our passion is assisting clients in achieving their employment goals by providing innovative and tailored solutions in their job search journey. We have employment programs, business development programs and digital learning supports that we offer through our WorkBC Centres in Duncan and Ladysmith.

The Case Manager is responsible for conducting client needs assessments, client financial needs assessments, and determining the client’s suitability/eligibility for programs. The Case Manager will assist clients in developing and revising Action Plans and providing follow-up and job sustainment support. The Case Manager will monitor and report on client activities and services.

**Essential Qualifications and Required Skills**:

- Post-Secondary education in a relevant field; Career or Employment development, vocational Rehabilitation, Social Work, Psychology, Sociology, Human Services, Counselling, Education or Human Management
- Experience conducting and interpreting client needs assessment, or related needs assessment experience
- Demonstrated experience in case and file management
- Experience assisting clients in developing and revising Action Plans
- Experience in working with clients with complex barriers and a broad range of cultural backgrounds
- Handle confidential information with discretion and adhere to professional guidelines (including those in the Canadian Standards and Guidelines for Career Practitioners)
- Experience using ICM would be an asset

IND

**Salary**: $26.50 per hour

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care
- Tuition reimbursement
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Duncan, BC V9L 1M4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person



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