Information Security Analyst Ii

2 months ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Technology Solutions

**Pay Details**:
$65,600 - $98,400 CAD

**Cybercrime Customer Protection Analyst (Canada)**

The Cybercrime Customer Protection Analyst will play a pivotal role on the Cybercrime Customer Protection team to protect TD customers from digital threats. The analyst will provide research, evaluation, assessment, operational, reporting and / or analytical support on Technology Controls / Information Security related programs and initiatives. May participate and provide advice / guidance on Cyber Security projects of moderate complexity.
- Supports the Cybercrime Customer Protection team to build and mature capabilities to mitigate digital threats to our customers.
- Duties will include mitigating phishing, smishing and vishing threats targeting TD Customers
- Taking on a leadership role within the team to ensure operational effectiveness and identify process improvement opportunities.
- Identifying new methods to detect, inspect, research and mitigate phishing threats
- Enhancing executive level metrics and reporting
- Building out process documentation
- Vendor management to ensure service quality
- Special projects or initiatives

**Depth & Scope**:

- Identifies opportunities for process improvements and creates gap analysis reports
- Responds to Security Incidents, provides guidance, research and root cause analysis and develops remediation plans
- Participates and provides advice / guidance on special projects and takes initiative to identify new opportunities to drive positive change
- Analysis and contribution of enterprise level metrics and reporting
- Prioritizes and manages own workload in order to deliver quality results and meet timelines under guidance of management

**Education & Experience**:

- Bachelor's degree or the equivalent combination of education and work experience required
- 5-7 years related experience required
- Security+, CISSP, or other Cybersecurity certifications preferred
- Experience in Cybercrime, Fraud, or Cyber Threat Management preferred
- Strong written and procedural documentation skills
- Ability to independently identify, address and resolve problems
- Strong interpersonal communications skills
- Team player

**Preferred Qualifications / Attributes**:

- Strong writing skills
- Critical thinker with attention to detail
- Experience within financial services
- Ability to adapt to changing customer requirements and priorities

LI-Tech

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspir

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