Educational Program Instructor

2 weeks ago


Markham, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 3rd consecutive year as one of Canada’s Best Employers, and ranked in the top three for Government Services by Forbes and Statista Inc The City of Markham is a dynamic and change-oriented leader that stands out from other Canadian municipalities. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as much as for our fiscal accountability. More than 353,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

**Join us and make a lasting difference**

The goal of the Markham Museum is to make history relevant and immediate, and to foster an awareness of the roots of the present and a deeper appreciation of history as an on-going process.

**Job Summary**:
**Duties & Responsibilities**:

- Delivers education programs to groups of approximately 18-30 participants (including teachers/leaders) on the Museums 25 acre grounds and offsite for outreach programs, both indoors and outdoors year round, to schools and scheduled groups
(e.g. Scouts & Girl Guides) based on the current Ontario Curriculum and other learning requirements of the group.
- Prepares for education programs by collecting all items required and preparing buildings/locations on site for the program including but not limited to signing out teaching collection artefacts for discussion purposes and setting up geocaches;
- Keeps up to date on all program materials/content and is prepared to deliver programs as scheduled.
- Assists in the preparation of programming materials as needed. Including the monitoring inventory of supplies and reporting to the Education and Volunteer Administrator any items needing replacement.
- Assists with the development of new education programming and the updating/revamping of current programs.
- Completes all program related forms as required (i.e. accident report, maintenance work orders, etc.).
- Advises Education and Volunteer Administrator and/or the Program Coordinator of any customer service issues or inquiries. Recommends program enhancements based on feedback.
- Conducts building checks prior and after programs to ensure all museum spaces are ready for groups and for those using the space after. This includes opening and closing the main museum buildings.
- Assists in ensuring a safe environment for all participants and reports and potential hazards to the Education and Volunteer Administrator and/or the Program Coordinator.
- Participates in all required training sessions and delivers program content as directed.
- Provides support to volunteers and staff assisting with education program delivery.
- Assist with the training of new members of the Museums Programming Department; and
- Other Museum related duties as assigned.

**Requirements**:

- Education: Pursuing or completed a post-secondary education in history, museum studies, education, science, recreation and or another relevant degree.
- Experience: Previous experience presenting programming to schools and public audiences; as a historic interpreter or a guide at a historic site or animator at a Science Center, etc.
- Knowledge of interpretive and educational practices are an asset.
- Licenses/Certifications: Up to date Standard First Aid with CPR ‘C’
- VSS required.
- High Five - PCHD is an asset.
- G Drivers License is an asset.
- Minimum age of 16 years old at the start of employment
- Knowledge of Ontario Curriculum is an asset.
- Strong verbal/written communication skills, customer service skills and sensitivity to interact with a diversity of Museum patrons in a courteous and efficient manner;
- Strong leadership, program planning, instructing and organizational skills;
- Able to learn and teach a range of activities from a traditional skill such as blacksmithing weaving and printing to environmental science an asset;
- Enjoys meeting and talking with people of all ages;
- Enjoys sharing knowledge and skill with others;
- Must be able to provide informative commentary and answer a range of relevant questions. To do this, they must learn information provided by the Curator, Program Coordinator and Education Instructors supplemented, when appropriate, from their own knowledge.
- A second language an asset, particularly French.

**Core Behaviours**:

- ** Service Excellence**: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- ** Change & Innovation**: Responds positively and professionally to change and helps others through change.
- ** Teamwork & Relationship Building**: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- ** Communication**: Communicates in a clear, professional and respectful way; demonstrates active listening.
- ** Accountable & Results Oriented**: Demonstrates ethical behav



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