Hospitality Manager

3 weeks ago

Vancouver, Canada ANANA Properties Inc. Full time

**About Us**

ANANA Properties Inc. is on a journey of redefining hospitality in the lower mainland. We're not just property managers; we're experience creators who blend exceptional service with a commitment to the environment. If you're passionate about quality, innovation, and guest satisfaction, come join our dynamic team.

**Our Vision**

Our vision is simple: to deliver an unparalleled 5-star experience. We believe in genuine connections that turn guests into family. Our approach is rooted in respect, open communication, and teamwork, creating an environment where everyone's contribution matters.

**Opportunity for Growth**

We're not just a company; we're a platform for your growth. At ANANA, we're dedicated to fostering continuous improvement. We encourage curiosity, innovation, and the pursuit of excellence. Challenges are opportunities, and we're excited to help you learn and evolve as part of our family.

**Green Hospitality**

We're not just focused on guest experiences; we're committed to a greener future. Our goal to achieve carbon neutrality by 2024 reflects our dedication to the environment. From reducing waste to integrating sustainable practices, we're making a positive impact on the planet.

**Join Our Hospitality Family**

ANANA Properties Inc. is more than a workplace; it's a community where hospitality, growth, and sustainability intersect. By joining us, you're not only advancing your career but also contributing to a more responsible and caring world.

**Position: Hospitality Manager**

**Location**: Lower Mainland

**Role Overview**

Are you ready to take your hospitality management career to the next level? Join us as a Hospitality Manager. In this role, you'll be at the heart of creating exceptional guest experiences. You'll lead a dedicated team, manage property operations, and ensure the highest standards of service are met.

**Key Responsibilities**
- Uphold our commitment to quality and excellence in all property operations.
- Respond promptly to guest inquiries and requests, providing top-notch customer service.
- Collaborate with maintenance teams, schedule repairs and cleaning services, and oversee unit upkeep.
- Display in-depth knowledge of assigned locations and properties.
- Foster a positive and efficient work environment for your team.

**Requirements**:

- A valid driver's license and access to a vehicle.
- Handy skills are a significant advantage.
- Knowledge of tools and home repair, or a strong willingness to learn.
- Ability to thrive in a dynamic, fast-changing environment.
- Fluency in written and spoken English.
- Previous experience in hospitality management and/or customer service.
- Your keen eye for detail sets you apart.
- Your dedication to exceptional service aligns with our values.
- Your ability to handle multiple demands simultaneously makes you a great fit.
- Your self-motivation and problem-solving skills shine.
- Your background in hospitality or customer service demonstrates your commitment to guest satisfaction.

**Rewards & Benefits**
- **Continuous Learning**: Access opportunities for professional development and growth.
- **Eco-Friendly Perks**: Be part of our green initiatives and contribute to a sustainable future.
- **Competitive Compensation**: Enjoy a compensation package that recognizes your skills and commitment.
- **Vibrant Workplace**: Join a team that values collaboration, respect, and open communication.

**Job Types**: Full-time, Permanent, Freelance

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- Commuter benefits
- Company events
- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have your own car?

**Experience**:

- Hotel: 2 years (preferred)
- Customer service: 2 years (preferred)
- Property management: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 100% (required)

Work Location: In person

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