Site Manager
6 months ago
This position will provide support to the Regional Manager while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.
**Duties & Responsibilities**:
- Provide feedback to the Regional Manager while keeping close tabs on cross training.
- Ensure employees are held accountable for their safety standards and resolve maintenance issues.
- Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
- Attend customer meetings and build relationships with that customer.
- Coordinate logistics activities with internal/external customers.
- Research and stay current with best practices in logistics and distribution operations & solutions.
- Manage and develop department personnel to efficiently meet the needs of the business.
- Ensure that all employees provide the highest level of service.
- Ensure all locations have the necessary equipment to operate (M&R, rentals).
- This role is expected to drive when absences or staffing shortages occur.
- Accident/injury reporting and follow-up.
- Foster relationships with vendors and service providers.
**Technical Skills and Knowledge**:
- Must have leadership skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
- Must have good communication & willingness to provide exceptional customer service.
- Robust knowledge of domestic carrier services, rules, and regulations
- Understanding and prevention of critical safety issues
- Detailed oriented, organized and the ability to multi-task.
- Intermediate computer skills (Microsoft Office and Geotab)
**Qualifications**:
- Related field with 1+ year's previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred but not required.
- Excellent written and verbal communication skills
- A willingness to devote hours necessary to complete task at hand.
- CDL is required with +2years of shunting experience.
**Applicants will be considered irrespective of race, color, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression or indigenous identity.
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