See more Collapse

Construction Customer Care Coordinator

2 months ago

Toronto, Canada Safeline Group of Companies Full time

**Company Background**:
**Reco Cleaning Services Inc., **a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients across the construction industry.

**Job Summary**:
We are seeking a **Customer Care Coordinator (Construction)** to join our team in the GTA. The Coordinator will be responsible for managing and maintaining relationships with clients, homeowners, and stakeholders throughout the construction process. This role requires a detail-oriented individual who can work independently to provide clients with comprehensive and effective customer service solutions.

**Key Responsibilities**:

- Coordinate and conduct **Occupancy Day Procedures on-site**:

- Efficiently complete all necessary documentation and reports
- Work closely with construction, trades and all other personnel and assist teams **on-site **where/when needed to ensure deficiencies are completed and signed off in a timely manner
- Assisting purchasers with all **Tarion Warranty** related inquiries and concerns
- Perform a variety of customer care duties **on-site **such as **Pre-Delivery Inspection (PDI)**, coordinate trade deficiency completions
- Assist with **Closing/Occupancy Day procedures**, **30-Day**, **Year-End Warranty submissions**, etc.

**Qualifications**:

- A degree, diploma, or certificate in management, business, or a related field an asset
- Minimum of 1 year of experience in a customer service or project management role; (_experience in the construction industry an asset)_
- Knowledge of construction industry practices and terminology an asset
- Experience working within the residential construction industry with knowledge of the **Tarion Warranty** and **Construction Guidelines** and **Ontario Building Code** an asset
- Effective communication and customer service skills.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
- Valid driver's G license and access to a vehicle.

**What Safeline Group of Companies Offers**:

- Competitive salary and benefits package.
- Opportunity for growth and advancement within the company.
- Collaborative and supportive work environment.
- Professional development opportunities.
- Meaningful and rewarding work that contributes to the growth and success of the company.

If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
- Reco Services is an equal opportunity employer, and we are committed to fostering a diverse and inclusive workplace. If you require accommodation throughout the recruitment and selection process, we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

We have other current jobs related to this field that you can find below

  • Customer Care Coordinator

    2 weeks ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Service Coordinator, Customer Care Service Team

    1 day ago

    Toronto, Canada MARANT Construction Limited Full time

    **MARANT Construction Limited** We are a general contractor and construction management company. We have been successfully in business for more than 20 years. We specialize in corporate commercial interiors and proud to be of service to our many clients, big and small, across industries and regions. We are equally proud of all the members of our team who...

  • Customer Care Coordinator

    5 days ago

    Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time $70,000 - $80,000

    Customer Care Coordinator - Low-Rise Subdivision Construction $70K-$80K plus benefits Position Summary: Join our dynamic team as a Customer Care Coordinator specializing in low-rise subdivision construction in the Greater Toronto Area. You will guide homeowners through their journey from initial purchase to post-occupancy, ensuring a smooth transition and...

  • Customer Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    3 weeks ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    2 months ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Company Background**: **Reco Cleaning Services**, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients...

  • Customer Care Coordinator

    4 days ago

    Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time

    Customer Care Coordinator – High-Rise Residential ConstructionLocation: North York, OntarioCompensation: $70K-$80K plus packageJob Overview: We are looking for an experienced Customer Care Coordinator to join our customer service department in North York, specializing in high-rise residential construction. The ideal candidate will have a strong background...

  • Construction Customer Care Coordinator

    2 months ago

    Toronto, Canada Safeline Group of Companies Full time

    **Key Responsibilities of Position**: - Coordinate and conduct Occupancy Day Procedures - Efficiently complete all necessary documentation and reports - Work closely with construction, trades and all other personnel and assist teams where/when needed to ensure deficiencies are completed and signed off in a timely manner - Assisting Purchasers with all...

  • Customer Care Coordinator

    2 months ago

    Toronto, Canada TalentSphere Staffing Solutions Full time

    Customer Care Coordinator – High-Rise Residential ConstructionLocation: North York, OntarioCompensation: $70K-$80K plus packageJob Overview: We are looking for an experienced Customer Care Coordinator to join our customer service department in North York, specializing in high-rise residential construction. The ideal candidate will have a strong background...

  • Customer Care Coordinator

    3 weeks ago

    Toronto, Canada TalentSphere Staffing Solutions Full time

    Customer Care Coordinator – High-Rise Residential ConstructionLocation: North York, OntarioCompensation: $70K-$80K plus packageJob Overview: We are looking for an experienced Customer Care Coordinator to join our customer service department in North York, specializing in high-rise residential construction. The ideal candidate will have a strong background...

  • Customer Care Coordinator

    3 weeks ago

    Greater Toronto Area, Canada Lindvest Properties Limited Full time

    **Job Summary** The Customer Care Coordinator represents the front-line of support for clients once the home has been purchased. This includes ensuring that customers are satisfied with the quality of the products, coordinating trades and service technicians to attend to deficiencies in a timely manner, handling warranty issues pertaining to the home and...

  • Customer Care Coordinator

    5 days ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    Company Background:Reco Cleaning Services, a company within Safeline Group of Companies, provides third party customer care services for the residential construction industry throughout the Greater Toronto Area (GTA) in Ontario, Canada. With a team of experienced professionals, Reco Services provides innovative and sustainable solutions to clients across the...

  • Customer Care Coordinator

    2 weeks ago

    Greater Toronto Area, Canada Mattdaniels Limited Full time

    Job description Come join our team at Mattdaniels Limited. We are a successful construction and service company providing support and special services to multiple high rise and low rise home builders throughout the GTA. We are currently looking for a **Customer Care Coordinator** **What will you be doing?** - Coordinate and conduct Pre-Delivery...

  • Construction Customer Care Coordinator

    3 weeks ago

    Greater Toronto Area, Canada Safeline Group of Companies Full time

    **Key Responsibilities of Position**: - Coordinate and conduct Occupancy Day Procedures - Efficiently complete all necessary documentation and reports - Work closely with construction, trades and all other personnel and assist teams where/when needed to ensure deficiencies are completed and signed off in a timely manner - Assisting Purchasers with all...

  • Customer Care Pdi Coordinator

    4 weeks ago

    Toronto, Canada CentreCourt Full time

    **Overview of CentreCourt** CentreCourt is a real estate company founded in 2010 and focused on the development of mixed-use, high-rise residential communities located near major amenities, rapid transit networks and employment areas across the Greater Toronto Area (GTA). A fully integrated organization that operates across all areas of development...

  • Customer Care Pdi Coordinator

    2 weeks ago

    Toronto, Canada CentreCourt Full time

    Overview of CentreCourt CentreCourt is a real estate company founded in 2010 and focused on the development of mixed-use, high-rise residential communities located near major amenities, rapid transit networks and employment areas across the Greater Toronto Area (GTA). A fully integrated organization that operates across all areas of development including...

  • Customer Service Care Coordinator

    5 days ago

    Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time $70,000 - $80,000

    Customer Care Coordinator – High-Rise Residential Construction Location: North York, Ontario Compensation: $70K-$80K plus package Job Overview: We are looking for an experienced Customer Care Coordinator to join our customer service department in North York, specializing in high-rise residential construction. The ideal candidate will have a strong...

  • Customer Care Pdi Coordinator

    5 days ago

    Toronto, Ontario, Canada CentreCourt Full time

    Customer Care PDI CoordinatorOverview of CentreCourtCentreCourt is a real estate company founded in 2010 and focused on the development of mixed-use, high-rise residential communities located near major amenities, rapid transit networks and employment areas across the Greater Toronto Area (GTA). A fully integrated organization that operates across all areas...

  • Customer Care Project Coordinator

    4 weeks ago

    Toronto, Canada CentreCourt Full time

    **Customer Care Project Coordinator** **Overview of CentreCourt** CentreCourt is a real estate company founded in 2010 and focused on the development of mixed-use, high-rise residential communities located near major amenities, rapid transit networks and employment areas across the Greater Toronto Area (GTA). A fully integrated organization that operates...

  • Customer Care Project Coordinator

    2 weeks ago

    Toronto, Canada CentreCourt Full time

    **Customer Care Project Coordinator** **Overview of CentreCourt** CentreCourt is a real estate company founded in 2010 and focused on the development of mixed-use, high-rise residential communities located near major amenities, rapid transit networks and employment areas across the Greater Toronto Area (GTA). A fully integrated organization that operates...