Data Scientist

3 weeks ago

London, Canada TTEC Digital Full time

Data Scientist - Remote Canada

As a Data Scientist working at TTEC Digital, you will work on a team with diverse clients and industries to create data-driven segmentations, develop cutting edge algorithms, curate predictive and descriptive customer features, and provide expert insight to increase our understanding of customer behavior and needs. You will help clients turn data into actionable insights that drive tangible outcomes, improve performance and help clients lead the market. This position requires in-depth understanding and use of statistical and data analysis tools.

**What you'll be doing**:

- Work within our proprietary big data cloud computing platform;
- Participate in the development, validation and delivery of machine learning algorithms and statistical models;
- Develop, validate and execute machine learning algorithms and predictive models to investigate problems, detect patterns and recommend solutions;
- Perform analyses of structured and unstructured data to solve moderately complex business problems by utilizing advanced statistical techniques and mathematical analyses;
- Explore, examine and interpret large volumes of data in various forms;
- Leverage a mixture of data science methods such as SVM, neural nets, decision trees, and regression models to support the delivery of predictive analytics solutions;
- Work with senior data scientists to develop requirements and technical specification documents for use by data engineers;
- Create and evaluate the data needs of assigned projects and assure the integrity of the data;
- Explore existing data and recommend additional sources of data for improvements;
- Document projects including business objectives, data gathering and processing, modeling methodology, detailed set of results and analytical metrics;

**What you'll bring to us**:

- Masters in Data Science, Statistics, Economics, Computer Science, Mathematics, or related applied quantitative field; PhD is a plus;
- 1-3 years' experience developing predictive analytics solutions and using machine learning algorithms;
- Experience delivering solutions using regression modeling or machine learning techniques, experience with both is highly desired;
- Proficient level of understanding in machine learning and deep learning methods, including familiarity with techniques in clustering, classification, regression, optimization, recommendation, natural language processing;
- Ability to identify effective, relevant statistical and/or mathematical methods to solve complex business problems;
- Experience working within either AWS or MS Azure big data environments; experience with Databricks is strongly desired;
- Experience developing and implementing predictive analytics solutions in Python; experience with PySpark, R or SAS is highly desired;
- Experience using deep learning libraries (PyTorch, Tensor Flow, Keras) is strongly desired;
- Experience in developing DS solutions for digital marketing is strongly desired;
- Experience with data wrangling both structured and unstructured data;
- Experience with text analytics or speech analytics is desired;
- Ability to independently code SQL queries to extract data from databases and manipulate large volumes of data (both tall and wide format);
- Ability to translate client requests into approach statements and project plans;
- Ability to communicate results of advanced analytic solutions in clear business terms to clients and senior decision makers;
- Ability to work in a highly collaborative, team-oriented environment;
- Expert in the use of the MS Office suite of products, especially Excel and PowerPoint, present results to clients and colleagues

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

LI-MS3

LI-REMOTECANADA

**Primary Location**: : CA-ON-London
** Job**: : Consulting
** Other Locations**: : Canada

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