Production Supervisor
1 month ago
Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?
We are looking for a highly motivated, enthusiastic team player to join our Rentals team as **Production Supervisor**. This is a **Full-Time, Regular **position for our **Abbotsford, North Parallel Location, BC**.
**WHY JOIN OUR TEAM**
We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are **_Humble_**_ _**(emphasize team over self), **_Hungry_**_ _**(thinking about the next opportunity for success) and **_Smart_** (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:
- Opportunities for career growth and development
- Competitive Healthcare Benefits Package
- Employer matching RRSP program
- Corporate discounts on computers, flights, hotels, etc.
- Employee/Family Bursary Program
- Friendly and supportive work environment and an ambitious team
- Discounts on RV purchases, rentals and parts
- Company events focused around social action and getting together as a team
**Job Duties**
- Supervision of - Detailing Team, Housekeeping Team, and PDI Team
- Work closely with Rental Manager, CSR Supervisor and Housekeeping Supervisor to ensure smooth flow of the rental turnaround production
- Ensure smooth operation and workflow in back-of-house
- Prioritize work and manage the fleet including scheduling and lot organization based on fleet/reservation schedule (ready list)
- Create and maintain rental service / PDI work orders and estimates
- Work closely with technicians to ensure all information within work order is clear and accurate
- Order and manage parts inventory
- Supervise and perform quality checks on units prior to delivery
- Taking initiative and owning processes that improve both our service levels and the overall performance of the location
- Coordinate, assign and review work
- Identify training needs and train team in job duties and company policies
- Assist with interviewing, hiring, and training of production
- and service / PDI team
- Conduct annual employee development reviews
- In coordination with the Customer Service Supervisor:
- Maintaining and reviewing customer records and address complaints relating to back-of-house, identify areas of opportunity, coordinate flow of pick-ups and drop offs, assist with seasonal operational needs of the Rental Department
- Ensure maximum production while controlling costs and maintaining positive employee relationships
- Adhere strictly to rules regarding health and safety and be aware of all company-related practices
- Other duties as assigned by manager
**Requirements**:
- Be a person of integrity and always make a positive contribution to your work environment
- Be reliable, punctual, and hard-working
- Be confident in a fast-paced environment and meeting tight deadlines
- Have excellent customer service and communication skills
- Leadership ability and team building skills to effectively supervise and maintain a positive work environment
- Experience in the RV sector in a lead/management role an asset
- Valid driver’s license with a clean driving record
- Experience working with cleaning products and cleaning tools
- Be confident working in a fast-paced environment and meeting tight deadlines
- Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true
**Fraserway RV** is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.
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