Service Business Development Associate
5 days ago
Kelowna Chev is looking for a Service Business Development Associate. Here at Kelowna Chev, we care about our employees, our customers, and our community
Be a part of our award winning, long tenure service team.
We are expanding our BDC as we are busting at the seems and require another person in order to meet our customers needs and expectations.
You:
- Handle inbound service calls and electronic customer inquiries for the purposes of booking appointments for our service team
- Perform outbound calls to warm customers to book appointments, etc.
- Provide excellent relationship management to ensure all customer needs are addressed
- Have the ability to adjust your communication style to cater to different audiences using expertise, tact, diplomacy and listening skills
- Have exceptional interpersonal, verbal and written communication skills
- Have a proven ability to deliver results within required deadlines
- Are able to work in a metrics reporting environment
- Are comfortable working independently and as a team player
- Automotive knowledge an asset but NOT required.
We offer:
- Above average salary and lucrative bonus incentives
- Exceptional benefits package
- Flexible hours
- Opportunities for advancement
If you are reliable and hard working, we would like to hear from you. Your cover letter and resume should clearly outline how your qualifications & experience fit this position.
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- automotive: 1 year (preferred)
Work Location: In person
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