Quality Analyst

3 weeks ago


Winnipeg, Canada BGIS Full time

**Who We Are**

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

**SUMMARY**

The Quality Analyst is accountable for supporting the regional Quality Manager with their day-to-day quality and internal audit activities

**KEY DUTIES & RESPONSIBILITIES**

Reporting
- Provides support with the preparation and submission of quality deliverables;
- Provides support and guidance to the operational team with the incident reporting process;
- Supports the QM with the planning, execution and reporting of internal audits and provides audit and management reports in accordance with contractual requirements and the internal methodology;
Internal Document Control
- Assists the Quality Manager (QM) with their required tasks, incorporating both support of client quality monitoring activities and internal audit activities to achieve client and contract requirements;
- Provides support for the recording, tracking and closing of non-conformances;
- Provides support and guidance to the operational team with their policies, processes, work instructions and forms to ensure information is presented in a cohesive, organized, consistent, and timely manner;
- Monitors operational data metrics to help identify opportunities for improvement within the Region and provides guidance and support on root cause analysis and on the design of robust action plans to improve quality activities;
- Other quality and internal audit duties as assigned.

**KNOWLEDGE & SKILLS**
- More than one year up to three years of job related experience
- University graduation or professional certification in a related field
- Knowledge of quality management systems and practices;
- Knowledge of internal audit and continuous improvement;
- Thorough understanding of business process optimization;
- Strong proficiency in MS Excel, PowerPoint and Word;
- Data reporting, verification and analysis skills; attention to relevant detail is an important asset;
- Effective written and communication skills;
- Problem solving skills.

**Licenses and/or Professional Accreditation**
- None

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success



  • Winnipeg, Canada CBI Health Full time

    **Quality Assurance Analyst** We are seeking a Quality Assurance Analyst to ensure the delivery of a high standards in customer experience. Working a part of the National Client Service Centre (NCSC), this role is responsible for identifying areas of opportunity, developing solution plans and ensuring key performance indicators are achieved. The Quality...


  • Winnipeg, Canada HEB Manitoba Full time

    **Quality Assurance Analyst** **Help us serve 89,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.** HEB is currently working on a major initiative to replace our core administration platform and enhance our ability to serve a growing membership. We are looking for Quality...


  • Winnipeg, Canada Manitoba Government Full time

    **Quality and Compliance Analyst**: SS3 Quality and Compliance Analyst Regular/full-time Health, Seniors and Long Term Care Information Management and Analytics, Public Health Winnipeg MB Advertisement Number: 42670 Salary(s): SS3 $71,491.00 - $86,717.00 per year Closing Date: April 18, 2024 The Manitoba government recognizes the importance of...


  • Winnipeg, Canada Payworks Inc. Full time

    Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...

  • Quality Analyst

    2 hours ago


    Winnipeg, Manitoba, Canada BGIS Full time

    Who We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320...


  • Winnipeg, Canada Niche Technology Inc. Full time

    **About Niche** Niche Technology designs, develops, supports, and implements an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. It is a single, integrated operational police information...

  • Tds Development

    7 days ago


    Winnipeg, Canada G3 Canada Limited Full time

    G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer’s fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique competitive alternative to farmers and superior service to customers and...


  • Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the IT Ecommerce Manager, Technology, the Quality Assurance Analyst is responsible for developing and executing software test plans to identify software defects and their causes. They will be responsible for testing activities focused on product functionality, performance, reliability, stability, and compatibility of product lines....


  • Winnipeg, Canada Online Business Systems Full time

    We are looking for a skilled Quality Assurance Analyst to join our Business Consulting team in Winnipeg. With your strong understanding of business and quality assurance processes, you will contribute to projects that leverage technology to deliver business quality and value to our clients. **What you'll do**: - Help develop a comprehensive automation test...


  • Winnipeg, Canada Niche Technology Inc. Full time

    **About Niche** Niche Technology designs, develops, supports, and implements an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. It is a single, integrated operational police information...


  • Winnipeg, Canada Niche Technology Inc. Full time

    **About Niche** Niche Technology designs, develops, supports, and implements an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. It is a single, integrated operational police information...


  • Winnipeg, Canada Princess Auto Full time

    Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store. **Our strength is in our people. In fact, we call our...


  • Winnipeg, Canada WCLC Full time

    We have an exciting opportunity for a Quality Assurance Analyst to join our Application Delivery team in our Winnipeg office. This is a hybrid role, which will work both in our Winnipeg office and remotely from home. **Key Accountabilities and Responsibilities** - Create, modify and execute manual testing throughout the testing cycle - Create and execute...


  • Winnipeg, Canada City of Winnipeg Full time

    Under the direction of the Assistant Chief of Service Quality, the Quality Improvement Analyst of the New Generation 911 System (NG911) plans, develops, monitors, evaluates and initiates QI programs and projects, with primary responsibilities being in the areas of data refinement and analysis, conducting quality audits and making operational requirement...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...


  • Winnipeg, Canada Tribal Wi Chi Way Win Capital Corporation Full time

    TWCC Contact Centre Solutions We have over 20 years of experience in delivering CX solutions for clients, providing both inbound and outbound capability and Omni Channel services throughout North America. As a Customer Service - Quality Analyst, your goal is to maintain a high and consistent level of call quality across all teams. You’ll be responsible...


  • Winnipeg, Canada Emergent Biosolutions Full time

    Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life. The Quality Assurance...


  • Winnipeg, Manitoba, Canada Togetherwork Full time

    This is a temporary Union position potential duration 12 to 18 months.Job Summary:The Quality Assurance Analyst is responsible for creating an end-to-end test plan, executing the plan, and managing all activities in the plan to ensure that all the objectives are met, and that the solution works as expected. Working hours are 9am CST - 5pm CST Monday -...


  • Winnipeg, Canada IVC Vita Health Full time

    Vita Health Products Inc. is a leading manufacturer and distributor of natural health products and over the counter pharmaceuticals in Canada. G.W. Seier founded Vita Health Products in Winnipeg, Manitoba in 1936. Since then, the company has grown from a small mail-order operation selling herbs and patented medicines into one of Canada's foremost suppliers...

  • Quality Manager

    2 months ago


    Winnipeg, Canada StandardAero Full time

    Perinatal Outreach RN Regional Quality Specialist Albany Medical Center Albany, NY 12208 posted yesterday More... Quality Outcomes Specialist Houston Methodist Hospital Houston, TX 77030 posted 01/23/2024 More... front runner Quality Engineer (d/w/m) Danaher Negenborn, Niedersachsen 37643 posted 04/24/2024 More... front runner...