Project Coordinator

3 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level B

Job Title

Project Coordinator

Department

Service Desk | Integrated Service Centre | Finance and Operational Excellence | VP Finance and Operations

Compensation Range

$6,551.00 - $9,418.83 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

March 21, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Apr 30, 2025

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Project Coordinator works on project management activities including gathering information from users and a variety of other sources and contributing to the entire project lifecycle. The incumbent will work with leadership in the Integrated Service Center (ISC) Service Desk, Change and Communications and Project Management, to and provide support to the Service Desk Team, and Change and Communications team s product teams within the Integrated Service Centre (ISC), tracking progress, managing communications, conducting analyses, and other associated project tasks.

Organizational Status

The Project Coordinator reports to the Senior Manager, Service Center within the Integrated Service Centre, taking direction and accessing guidance from the Senior Manager Change and Comms and ISC Project Manager, while while working closely with the Senior Manager Change and Comms, ISC management and staff in the Enrollment Services and IRP Student Program, the extended ISC team, UBC IT, and other administrative and academic units.

Work Performed

Specific Duties:
The incumbent will be working on the transition of support services from the IRP Project Team, and Hypercare Pods to the ISC, to support the sustainment efforts of the Senior Manager ISC Service Center, and Senior Manager Change and Communications:

- Responsible for reporting either for individual projects or in aggregate, on the scope, schedule, resources, and metrics.
- Work with Senior Managers and functional team members to establish work breakdown structure and project plans for Change and Communications, Service Center and Workday Student workstream resources.
- Lead the Service Transition project meetings, project communications and status reporting, involving a large and complex stakeholder group spanning technical (IT) and business functional domains.
- Responsible for the curation and maintenance of documentation within ISC’s documentation repositories (Confluence, SharePoint and/or ServiceNow).
- Other duties as required to support the work of the Senior Managers and the Change and Communication and functional teams.

Core Duties:

- Gathers information from a variety of sources, refines project/task requirements, and develops small modules of larger project plans.
- Compiles information necessary to develop the schedules and timelines for the transition of knowledge from the IRP Student Project, 10 hypercare pods, and Enrollment services.
- Coordinates the allocation of resources to projects according to project plans and resource availability.
- Provides orientation and work direction to project team members as assigned by the Senior Managers.
- Maintains critical project documentation including logs and schedules and notifies Senior Managers of variances from project plan and other risks.
- Coordinate project activities as directed by Senior Managers
- Performs other related duties as required.

Consequence of Error/Judgement

The Integrated Service Centre supports the transformation of the way we interact and work on all aspects of the full scope of the Student, Financial and HR systems with the goal of making it easy and efficient for the faculty, staff and students, and creating a cohesive, integrated experience for all users. ISC supports the whole campus (over 20,000 faculty and staff and over 70,000 students) and thus has a high consequence of error with a negative impact to the whole organization.

The Project Coordinator plays a significant role in supporting the implementation of systems and processes. Work requires judgment and initiative. Errors could have a significant impact on the success of delivery, and subsequent effects on UBC's strategic goals and visions.

Supervisi

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