Manager, Cross Dock

7 days ago


Winnipeg, Canada Bison Transport Full time

Key responsibilities include:

- Leading, supporting and facilitating the activities of dock leads, administration and other operations staff to meet key performance indicators and overall objectives.
- Regularly evaluating inbound and outbound freight including volumes and weights.
- Understanding the customers’ needs and working with the Warehouse and support staff to ensure targets are met.
- Consulting on escalated customer issues to bring them to resolution and regularly reviewing problems that arise.
- Reviewing inventory and operator activity including dock door management, dock audits, capacity availability, etc.
- Providing weekly review of KPIs with Network Manager and Dock leadership.
- Understanding the costing and profitability of each customer to ensure LOS goals are met.
- Other administration such as PO creation, staff scheduling, month end billing and budgeting.
- Other duties as assigned.
- 5 years Warehouse/Dock leadership experience,
- Minimum 2 years LTL experience,
- Proven ability to lead and mentor a team,
- Ability to demonstrate success using strong communication and interpersonal skills,
- Sound analytical and critical thinking skills,
- A proven ability to achieve high results,
- Proven time-management skills,
- Strong customer service and relationship-building skills,
- The ability to thrive in a fast-pace, deadline-oriented environment.
- Project management skills considered an asset.

Please submit your resume in MS Word or PDF format on the “Careers” section on our website:
Will insert link

Why Bison:

- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams

About Bison:

- Celebrating over 50 years in Business
- Named as Canada’s 10 Most Admired Corporate Cultures
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.


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