Field Service Technician
1 month ago
**Field Service Technician (Independent Contractor**)
$20-$42 an hour - Part-time, Fixed term contract
**Profile insights.**
Here’s how the job qualifications align with your profile.
Certifications
CompTIA A+
Part-time
Fixed term contract
Shift and schedule.
Great River is a leading provider of innovative IT solutions tailored to meet the evolving needs of businesses across various industries. With a focus on cutting-edge technology and customer-centric approach, we deliver comprehensive IT services ranging from software development and cybersecurity to cloud computing and digital transformation strategies.
**Full job description**
Field Service Technician (Independent Contractor)
Are you looking for additional revenue or to establish and grow your business based on your availability?
**This role is on call/piece work and service level varies based on demand**
We currently require Contractor/incorporated or sole proprietor service providers who are reliable and enthusiastic with a commitment to deliver exceptional customer service to our clients.
**Job Summary**
Perform hardware break-fix services on PCs, laptops, network printers, servers, etc.
Perform IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
Handle software installation/support/upgrades.
Perform deskside support services installing and troubleshooting hardware, software, and network-related issues.
Perform basic LAN and internetworking related activities.
Respond/update/close calls from the National Dispatch/Call Management Center.
Perform warranty service calls both commercial and residential clients.
Perform other types of service calls from our Dispatch/Call Center as required
Certify/upgrade skillset as required when new customers or technology is introduced.
Knowledge, Skills, and/or Abilities Required:
- Have 2 - 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
- Have 2 - 3 years of break-fix experience.
- Have 2 - 3 years of deskside support experience.
- Have 2 - 3 years of printer experience.
- Must be able to pass a criminal background check
- Must have a minimum of an IT diploma from a recognized school
- Must have a valid driver’s license and access to a reliable vehicle at all times
- Must have exceptional customer service skills
- Must have good communication skills
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP).
- Must be available to work flexible work schedules
- What’s in it for you?
Flexibility
Prompt payment.
Training
Skills and experience upgrade
IND2
Do you have a reliable vehicle and valid driver’s license?
Are you fluently bilingual in English and French?
**Experience**:
IT Field Service: 1 year (preferred)
Work Location: On the road
**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op
**Salary**: $18.00-$41.81 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Flexible schedule
- Language training provided
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application question(s):
- Have 2 - 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
- Have 2 - 3 years of break-fix experience.
- Have 2 - 3 years of deskside support experience.
- Understanding of business-class hardware (Lenovo, Dell, HP, APPLE)
- Extensive knowledge of computer parts and accessories
- Ability to perform troubleshooting for a range of technical issues
**Language**:
- English (preferred)
Licence/Certification:
- Class G Licence (preferred)
Work Location: In person
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