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Guest Room Attendant

1 month ago

Niagara Falls, Canada Days Inn & Suites Full time

**SALARY RANGE**:
$16-$17/hour
- based on experience

**EMPLOYEE BENEFITS**:
Employee Discounts

Free Parking

Paid Time Off

**JOB OVERVIEW**:
Clean and disinfect guest rooms as assigned, ensuring the hotels established standards of cleanliness. Position is responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

**ESSENTIAL JOB FUNCTIONS**:

- Use proper cleaning chemicals for designated surfaces, according to hotel requirements.
- Clean, dust and disinfect all furniture/ fixtures and touch points in guestroom. Additionally, replenish all guest supplies and amenities. Remove and replace all linen upon every checkout.
- Clean guest rooms by category priority.
- Report any damages or maintenance problems to the supervisor.
- Assist in laundry when required.
- Always maintain security for guests and property by keeping room doors locked; reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in; observing all other security and safety regulations.
- Perform other tasks as assigned by the Housekeeping Manager
- Returns keys and board to the Housekeeping Manager and check schedule for the next day.
- Report any occupancy discrepancies to supervisor
- Maintain storage areas and stock carts
- Provide information to guest about local attractions/services
- Listen and respond to guests requests or complaints.

**QUALIFICATIONS**:

- High School graduate or equivalent vocational training.
- 1-year housekeeping experience.
- Ability to communicate in English with guests and hotel personnel to their understanding.
- Ability to adhere to Companys dress code.

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