Valet Service Representative

2 weeks ago

Surrey, Canada Titanium Ford Full time

**This is not your typical driver job Titanium Ford** is looking for four pick up and delivery drivers We are planning to offer a pick up and delivery service to our customers when they service their vehicles. You should have a clean BC drivers license record. You should be responsible, well spoken and presentable as you will be in contact with our Titanium customers. You will be customer service oriented and motivated. You will be the face of Titanium Ford

**Titanium Valet Service Specialist Job Description**

**Co-Ordinates with the Appointment Co-Ordinator and the Service Advisor to facilitate a smooth Pick up and Delivery service to our customers**

**Uses the Red Cap pick up and delivery service App for scheduling**

**Checks vehicles at pick up and delivery to avoid issues around damage**

**Hands off and transfers information to the Service Advisor**

**As the face of the dealership. Provides a pleasant, professional experience that the customer will remember**

**Confirms that the customer is satisfied at delivery and reminds them of the Ford Survey**

**Provides relevant information about the customer and the Dealership and provides referrals**

**How does the customer feel**

**Is the customer happy**

**Has the customer expressed interest in a new vehicle**

**Keeps track of the repair status with the Advisor**

**Helps with fleet and Sales Dept deliveries**

Some outbound calling and appointment confirmation will be required. A pleasant phone manner and keen customer service skills are a must.

Titanium Ford is a fun place to work with a great group of dedicated people. We foster a family atmosphere. This is great opportunity to get onto the **Titanium Ford** team.

**Job Types**: Full-time, Permanent

**Salary**: $15.65-$19.52 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- delivery driving: 2 years (required)

Licence/Certification:

- BC Driving Licence (required)

Work Location: One location

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