Car Rental Agent
4 weeks ago
**The CROWN Auto Group** is one of Canada’s leading Automotive groups. 100% Canadian family owned and operated, we are based in Winnipeg Manitoba, and have been in business for 38 years. We specialize in import brands and being a one-stop shop in Manitoba for car owners with 6 dealerships, 3 lean producing MPI-accredited body shops, a detailing centre, and our Auto Max Car rental agency.
We have a great opportunity for a **Car Rental Agent** to join our team at Automax Rent a Car located in the Waverley Auto Mall.
**What a Car Rental Agent can expect**:
- A competitive wage and encouraging team environment
- A fast-paced environment
- Access to the latest technology in a state-of-the-art facility
**Responsibilities**:
- Answer incoming client inquiries and confirm/book reservations
- Record and modify client information within the database
- Greet clients in a professional and courteous manner
- Keep working area clean, professional and orderly
- Open and close contracts
- Achieve monthly sales targets by up-selling company products.
- Build and maintain relationships with new and existing accounts
- Assist with valeting clients
- Conduct vehicle inspections for returned cars and accurately document findings
- Conduct clean vehicle inspections to ensure they meet and exceed our clients' expectations
- Work as a team player with fellow staff members to optimize productivity
- Transferred cars from one location to another
- Actively managed vehicle maintenance, inventory, billing, and daily business reports
- Creating damage reports
**Requirements**:
- Customer service experience is greatly considered
- Minimum one year of customer service, retail or sales experience
- Full class 5 Driver’s license and a clean driving record
- Computer Literacy, knowledge of Microsoft Office (Word and Excel)
- Ability to multitask in a fast-paced environment
- Excellent communication skills
- both written and spoken
- Flexibility to work multiple shifts including evenings & Saturdays
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
- Other languages spoken considered an asset
**Additional Crown Auto Group Employee Benefits**:
- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness memberships
- Associate Referrals Bonus Program
- Career advancement
- most of promotions are from within the company
- Access to Perkopolis. (Canadas leading corporate concierge discount service)
After the initial 90 days of comprehensive training, success will mean having the ability to conduct vehicle inspections of rental cars and be able to open and close rental contracts.
**CROWN AUTO GROUP** is an equal opportunity employer We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace
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