Customer Service Agent

3 weeks ago


Iqaluit, Canada Canadian North Full time

**Other Details**: Reporting to Manager, Customer Service, Temporary position ending approximately April 30th 2023

**Level**: As per the Unifor Collective Agreement
- In accordance with the Unifor Collective Agreement

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:
High school diploma or equivalent related experience;
1 year of customer service experience;
Possess a working knowledge of Sabre System;
Bilingual in English/French or English/Inuktitut considered an asset;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

**Responsibilities**:
Process passengers and baggage;
Make reservations and compute fares;
Disseminate information;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Interline and employee travel both business and pleasure;
Maintain records as required;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Other duties as assigned.

Is this the job for you?

Canadian North Human Resources Department

**Fax**: 613-254-6280

This advisory was posted on January 23, 2023.



  • Iqaluit, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...


  • Iqaluit, Canada Canadian North Full time

    **Other Details**: Reporting to Manager, Customer Service **Level**: As per the Unifor Collective Agreement - In accordance with the Unifor Collective Agreement Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High school diploma or equivalent related experience; 1 year of customer service...


  • Iqaluit, Canada Canadian North Full time

    **Other Details**: Reporting to Manager, Customer Service **Level**: As per the Unifor Collective Agreement - In accordance with the Unifor Collective Agreement Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications: High school diploma or equivalent related experience; 1 year of customer service...

  • Guest Service Agent

    5 hours ago


    Iqaluit, Canada Northern Property REIT Full time

    At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada. We are looking for a part-time Guest Service Agent to join our Hotel team in Iqaluit, NU. Reporting...

  • Load Control Agent

    2 weeks ago


    Iqaluit, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...


  • Iqaluit, Canada First Nations Bank of Canada Full time

    Position Description About Us First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people....


  • Iqaluit, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...


  • Iqaluit, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...


  • Iqaluit, Canada GardaWorld Full time

    Si vous recherchez un emploi à l'aéroport où vous jouerez un rôle clé dans la sécurité nationale, ce poste est pour vous ! En tant qu'agent de contrôle préembarquement, vous assurerez la sûreté des voyageurs.Quels sont les avantages pour vous ?•    33.29 $/heure•    Formation payée à 33.29 $/heure•    Allocation du nord 10.02$/h...


  • Iqaluit, Canada GardaWorld Full time

    Si vous recherchez un emploi à l'aéroport où vous jouerez un rôle clé dans la sécurité nationale, ce poste est pour vous! En tant qu'agent de contrôle préembarquement, vous assurerez la sûreté des voyageurs. Quels sont les avantages pour vous ? • 33. 29 $/heure• Formation payée à 33.29 $/heure• Allocation du nord 10.02$/h offerte• Des...


  • Iqaluit, Canada Northwestel Full time

    Job Details Description Life at Northwestel  Northwestel is defined by our culture. We go the extra mile and take responsibility for our work because our values are rooted in the communities we serve. When you join our team, you join an energetic, innovative, creative community with opportunities and resources to help you become the best...


  • Iqaluit, Canada First Nations Bank of Canada Full time

    Position Description About Us First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people....


  • Iqaluit, Canada Canadian North Full time

    Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the...


  • Iqaluit, Canada Nunavut Government Full time

    Localité: - Iqaluit - Référence: - 2023-03-NHC-13520 - Type d’emploi: - affectation temporaire - Type d’emploi 2: - Emploi d’une durée déterminée de six (6) ans - Syndicat: - Ce poste est régi par la convention du Syndicat des employés du Nunavut - Salaire: - 105 342 $ à 119 511 $ par année 37,5 heures par semaine - Indemnité de vie...


  • Iqaluit, Canada 902776 N.W.T. Limited Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients and supplies - Ensure food...


  • Iqaluit, Canada Nunavut Government Full time

    Localité: - Iqaluit - Référence: - 17-508074 - Type d’emploi: - indéterminé - Syndicat: - Ce poste est régi par la convention du Syndicat des employés du Nunavut - Salaire: - 100 708 $ à 114 378 $ par année, 37,5 heures par semaine - Indemnité de vie dans le Nord: - 16 008 $ par année - Un logement du personnel subventionné n’est pas...


  • Iqaluit, Canada Aqsarniit Hotel & Conference Center Full time

    Job title: Night Auditor **Responsible to: Front Office Manager** SCOPE AND GENERAL PURPOSE Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Be committed to providing exceptional guest care and achieve full and timely...


  • Iqaluit, Canada 902776 N.W.T. Limited Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and...


  • Iqaluit, Canada 902776 N.W.T. Limited Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and service meet...


  • Iqaluit, Canada PeopleToGo Full time

    Field Service Technician (Independent Contractor) Are you looking for additional revenue or to establish and grow your business based on your availability? **This role is on call/piece work and service level varies based on demand** We currently require incorporated or sole proprietor service providers who are reliable and enthusiastic with a commitment...