Lsa 3 Sjas

Under the general direction of the Branch Head Librarian, the Information Assistant, will interact with customers of all ages to help create a positive and welcoming library experience for all. The position will provide information, help customers access library services in physical and/or digital form and provide programs for all age and ability levels within the library and community.

**As the** **_Information Assistant,_** **you will**:

- Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
- Instruct customers in the use of the Library’s ILS system, online databases, and Internet resources.
- Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
- Assist with Public Computer training sessions and provide computer assistance as required.
- Prepare for and host adult, young adult and children’s programs, including equipment set-up as required.
- Provide programs for pre-schoolers and school age children.
- Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
- Provide tours and orientation sessions as required.
- Assist in the maintenance and development of the collection.
- Take charge of the library or section in the absence of the Branch or Section Head or designate.
- Assist in promoting library materials and services.
- Perform other related duties consistent with the classification as required.

**Your education and qualifications include**:

- Undergraduate degree or an equivalent combination of training and experience.
- Ability in Reference/Reader’s Advisory work an asset.
- Ability to provide assistance to both children and adults.
- Ability to deal effectively with the public and staff members.
- Ability to communicate effectively both orally and in writing.
- Ability to operate A.V. equipment an asset.

**Conditions of employment**:

- Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables, chairs, banners, etc.).
- Applicants may be required to undergo testing to determine their knowledge, abilities as they relate to the qualifications of the position.
- The successful applicant will be required to complete job specific training required for this position as directed.
- Must be able to work evenings and weekends.
- If and when this temporary position becomes permanent, the successful applicant to this bulletin will automatically receive this position and a further bulletin will not be necessary.