Brand and Retail Associate

2 months ago


Stratford, Canada Junction 56 Distillery Full time

**Company description**

Junction 56 Distillery produces and sells distilled beverages such as whisky, gin and vodka. Located in Stratford, ON, we have a retail store attached to our distillery open 7 days a week.

**Job description**

The Brand and Retail Associate will be responsible for providing exceptional retail support at our onsite store, conducting engaging consumer tastings at local LCBO locations, and representing Junction 56 Distillery at both onsite and offsite events. This dynamic role requires strong customer engagement skills, an in-depth knowledge of our products, and the ability to create memorable experiences for customers, whether they’re visiting our retail store or attending events. The Associate will play a key role in promoting our brand, driving sales, and enhancing customer loyalty across multiple touchpoints.

**Responsibilities Include**:
**In the Retail Store**:

- Engage with and educate customers about Junction 56 spirits, leading product samplings and tastings.
- Process sales transactions and manage cash handling.
- Restock shelves, replenish sampling stations, and perform general cleaning duties to maintain a well-organized and inviting store environment.
- Handle phone inquiries and ensure the store remains clean, professional, and well-presented.
- Monitor and process online orders, ensuring both consumer and LCBO orders are accurately prepared for pickup or shipment.

**At LCBO Consumer Tastings and Events**:

- Provide product samples to customers while offering in-depth education on Junction 56’s spirits.
- Handle cash and Interac transactions efficiently, ensuring exceptional customer service throughout.
- Monitor and report event inventory levels (e.g., product stock, mixers, marketing materials) to the General Manager.

**Job Requirements**
- Must possess an interest in the craft beverage industry, previous craft beer, wine or distillery knowledge a bonus.
- Must have a desire to enthusiastically interact with customers to drive sales
- Must be 18 years of age or older
- Must have a valid Driver’s License (own reliable transportation a bonus)
- Possess Smart Serve certification
- Excellent customer service and teamwork skills necessary
- Able to stand for long hours, lifting upwards of 20 kg, repetitive movement.

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- On-site parking
- Store discount

Shift:

- 4 hour shift
- 8 hour shift
- Day shift

Work days:

- Weekends as needed

**Education**:

- Secondary School (preferred)

Licence/Certification:

- Driver's License (required)

Work Location: In person


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