Transpacific Trade

We have an exciting opportunity for a **Director, Allocation and Yield Management - Americas,** **responsible for managing allocations, optimizing yields, and delivering our customer promise in the Transpacific Eastbound trade. This position will be based at our Vancouver, BC - Canada location.

**Key Responsibilities**:

- Develop and implement allocation management plans that satisfy countries’ needs, carrier volume commitments and trade yield goals, while at the same time delivering space protection, allocation and service conditions that meet and exceed customer expectations.
- Provide direction on cargo steering to Allocation Management Team in Asia, ensuring adherence via the Allocation Management Tool (‘AMT’)
- Execution of trade strategy in the areas of allocation and yield management to achieve budgeted trade volumes, GP, and VID targets.
- Execution of carrier strategy in the Transpacific trade: volume steering, carrier shifting, monitoring of carrier’s performance, monitoring of core carrier adherence and carrier budgets.
- Monitor customers’ Ship-To-Profile (‘STP’) performance vs. NAC commitments and DHL’s performance vs Minimum Quantity Commitments in our carrier service contracts.
- Establish regular allocation and yield data information per trade-to-trade team and countries.
- Communicate with overseas offices on day-to-day issues, as required / escalated.
- Being interface between ROCC, CT OCC’s and Trade Head, Transpacific for allocation and yield related matters.
- Monitor weekly trade volumes & customer performance reports to identify issues impacting volume &/or profitability requiring corrective action or escalation - in relation to allocation adherence, ship to profile (STP) and yield.
- Ensure efficient flow of information concerning carriers’ activities and market development to management in relation to carriers and their adherence to promised allocations and/or yield.
- Collaborate and educate with M&S and/or OCC teams as it relates allocation and yield management.
- Develop and maintain relationships with ocean carriers’ key decision makers in the USA & Canada, possibly Asia (as defined separately and as required)
- Discuss and initiate actions to solve problems e.g. space or equipment constraint.
- Partnership approach to carriers linked to performance management (score cards) in a spirit of supplier/customer relationship as it relates to allocation and yield management
- Conduct and participate in business review meetings with all partner carriers (as defined separately)
- Participate as a member of the Americas Trade Management Team, to provide input for strategic carrier decisions

**Skills / Requirements**:

- Good knowledge of ocean freight products
- Good negotiation, communication, and analytical skills
- Strong procurement skills
- Analyze problems effectively and find best solutions.
- Possess established carrier relationships and in-depth knowledge of carrier’s functions.
- Acquired knowledge in general shipping matters (e.g. documentation, claims, clearance, etc.)
- Possess basic Logistics/Supply Chain Management knowledge.
- Possess supervisory experience and skills.
- Well versed in software knowledge (word, excel, power point, etc.)

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of DHL Group with over 43,000 employees in over 200 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 48 country-organizations worldwide. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

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