Pharmacy Assistant

6 months ago


Kingston, Canada Graham's Pharmacy Full time

**SUMMARY**
Patient greeting and confirmation of accuracy of all pertinent prescription information prior to filling, data entry of patient care information into computer system, Third Party adjudication (if necessary), accurate dispensing of prescription medications, maintenance of pharmacy stock through inventory control systems, general OTC enquiries from patients and referral to pharmacist where required and necessary.

**DUTIES AND RESPONSIBILITIES**

Customer Service
- Greet patient and gather prescription information
- Refer to the pharmacist all inquiries related to medication or disease or other as required by law
- Set realistic customer expectations as to wait times and effectively communicate this to the customer
- Be able to locate and cash-out prescriptions and ancillary items if required, ensuring all legal requirements are met
- Provide accurate information in response to customer inquiries
- Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
- Draw customer attention to literature or information as required (i.e. clinic days, MedsCheck’s)
- Ensure customers requiring counselling are referred to the pharmacist in a timely and appropriate manner
- Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures when required
- Ability to work flexible shifts if necessary including weekends
- Able to work at all 3 of our locations when needed

Prescription Entry
- Accurately enter and maintain appropriate data within the pharmacy software
- Adjudicate claim to Third Party
- Resolve technical issues by contacting pharmacy software support centre or Third Party help desks as required
- Ensure prescriptions are prioritized correctly and that time expectations are recorded
- Refer patients to the pharmacist for a MedsCheck when appropriate

Prescription Filling
- Select medications for dispensing
- Efficiently count or measure, package and label prescriptions ensuring all relevant information and documentation is presented to the pharmacist
- May be required to mix, reconstitute or compound prescriptions as directed and supervised by the pharmacist
- Be able to perform basic calculations for mixtures, suspensions and other compounded medications
- Gather all pertinent drug information and marketing communications pieces for including with prescription

Administration
- Answer telephone, using good etiquette at all times
- Handle calls and incoming faxes
- Assist pharmacist in coordinating and confirming appointments
- Contact physicians’ offices as needed and maintain all relevant documentation
- Accurately file completed prescriptions in a timely organized manner
- Generate reports as required
- Prepare invoices where required
- Scanning of prescriptions and all necessary documentation for patient profiles.

Inventory Management
- Maintain proper storage of medications within the pharmacy
- Ensure stock bottles are put away regularly throughout the work day
- May be required to perform inventory management under the direction and supervision of the pharmacist
- Perform cycle counts
- Ensure regular replenishment of pharmacy stock and supplies
- Unpack and receive pharmacy orders
- Ensure narcotic inventory is received and recorded in the narcotics register
- Put away received pharmacy inventory in appropriate location, while ensuring stock rotation
- Required to perform appropriate removal and return of expired products and recalls
- Regularly check outbox prescriptions and call customers with orders that have not been picked up within a certain time; properly return prescriptions to stock and reverse billing when necessary
- Follow a stock formulary and order from preferred vendor

Loss Prevention
- Follows guidelines to ensure loss prevention procedures are performed
- Ensures proper security of cash, merchandise and pharmacy stockGeneral
- Provide support and assistance to the pharmacist(s) as required, with a focus on enhancing the pharmacist/customer relationship
- Provide direction and leadership to other technical staff (Head Technician)
- Present a positive image to the public
- Dress for work as per dress code policy
- Punctuality - ensure that you arrive for your scheduled shift at least 15 minutes prior to its start
- Promote pharmacy services and special programs
- Regularly read or view communication vehicles as provided by Pharmacy Manager
- Comply with all health, safety, security and confidentiality requirements
- Adhere to all legal requirements, including the Privacy Act, Food and Drug Act, Health and Safety Act
- Willingness to learn and open to change
- High level of accuracy and diligence in all activities performed
- Ensure standards of housekeeping and image are maintained
- Perform other duties as required

**PLANNING, JUDGEMENT AND DECISION MAKING**
- Team based thinking and decision making when dealing with problems
- Consultation with the pharmacist when req


  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team at Kingston General Hospital - Lovell Drugs in Kingston, Ontario. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. This is a fantastic opportunity for the right applicant! **Who We Are**: Neighbourly Pharmacy is Canada’s largest and fastest...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team at Kingston General Hospital - Lovell Drugs in Kingston, Ontario. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. This is a fantastic opportunity for the right applicant! **Who We Are**: Neighbourly Pharmacy is Canada’s largest and fastest...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada DrugSmart Pharmacy Full time

    **About Us** DrugSmart Pharmacy is a group of independently-owned pharmacies driven to provide its customers with the highest level of customer service and care. Our knowledgeable pharmacy team is dedicated to providing the most up-to-date medical advice while ensuring that our customers receive a comfortable and pleasant pharmacy...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada River Pharmacy Full time

    We are community pharmacy looking for a pharmacy assistant or Pharmacy Cleark to join our team. We are looking for motivated person with positive atittude. Key responsibilities include: Excellent Customer service skills. Maintenance of pharmacy inventoryGeneral OTC inquiries from patients and referral to Pharmacist where required Handling customer...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Graham's Pharmacy Full time

    **SUMMARY** Patient greeting and confirmation of accuracy of all pertinent prescription information prior to filling, data entry of patient care information into computer system, Third Party adjudication (if necessary), accurate dispensing of prescription medications, maintenance of pharmacy stock through inventory control systems, general OTC enquiries from...

  • Pharmacy Assistant

    7 months ago


    Kingston, Canada Costco Pharmacy Full time

    **Description of position**: Guaranteed 25 hours/week, Assists pharmacist to fill, dispense prescriptions for patients. Assists patients at counter, retrieves prescriptions, processes register transactions. Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada River Pharmacy Full time

    Independent Pharmacy Part-time We are community pharmacy looking for a pharmacy assistant to join our team. We are looking for motivated person with positive atittude.Key responsibilities include:Excellent Customer service skills. Maintenance of pharmacy inventoryGeneral OTC inquiries from patients and referral to Pharmacist where required Handling customer...

  • Pharmacy Assistant

    8 months ago


    Kingston, Canada Riverdale Pharmacy Full time

    Riverdale Pharmacy Part-time We are community pharmacy looking for a pharmacy assistant to join our team. We are looking for motivated person with positive atittude.Key responsibilities include:Excellent Customer service skills. Maintenance of pharmacy inventoryGeneral OTC inquiries from patients and referral to Pharmacist where required Handling customer...

  • Pharmacy Technician

    7 months ago


    Kingston, Canada Rexall Pharmacy Group ULC Full time

    It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single Rexall employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps people in your community and beyond. And by choosing to belong at Rexall, you'll join a team...

  • Pharmacy Assistant

    7 months ago


    Kingston, Canada LOVELL DRUGS Full time

    **The Pharmacy Assistant’s role is**: Assisting the pharmacist with day-to-day tasks. **Responsibilities include**: Patient greeting & confirmation of all pertinent information Receiving, processing, filling prescriptions Maintenance of pharmacy stock through inventory control systems Handling & delegating OTC enquiries from patients & referral to...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada IDA Elliott Drug Mart Full time

    '''Duties''' - Assist pharmacists in dispensing medications and providing patient care - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Process prescription orders and insurance claims - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and respond to...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 2437 Princess Street, Unit 100, Kingston, Ontario, K7M 3G1 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast,...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1201 Division St, Kingston, Ontario, K7K 6X4 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Pharmacy Assistant

    7 months ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 775 Strand Blvd, Unit 11, Kingston, Ontario, K7P 2S7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Pharmacy Assistant

    7 months ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1011 Princess Street, Kingston, Ontario, K7L 1H3 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...


  • Kingston, Canada Westside Pharmacy and Compounding Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Urban area - Pharmacy or drugstore **Tasks**: - Help with scheduling and workflow - Bill third party insurers - Compound oral solutions, ointments and creams - Ensure the information on prescriptions is accurate, enter client information in databases and prepare...

  • Pharmacy Assistant

    6 months ago


    Kingston, Canada Walmart Canada Full time

    **Position Summary... **:The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in...

  • Pharmacy Assistant

    3 months ago


    Kingston, Canada Walmart Canada Full time

    **Position Summary... **:The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in...


  • Kingston, Canada Calian Full time

    Department Health Services Calian is proud to continue a long-standing contractual relationship with the Department of National Defence (DND) to provide healthcare services to the Canadian Armed Forces. Through the Health Care Provider Contract, Calian employs health care professionals across Canada who are integral to supporting the health and wellbeing of...

  • Pharmacy Assistant

    8 months ago


    Kingston, Canada Loblaws Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...