Learning Technology

4 weeks ago


Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

Learning and Development (L&D) is responsible for the strategic direction and establishment of learning and development solutions to build capabilities for leaders and employees consistent with TD's business objectives and talent strategy.

**About this Role**

The Learning Technology & Analytics Specialist is a key role within the L&D function tied to both learning technology and data & analytics. The role supports the maturation and growth of TD’s learning ecosystem and L&D’s stewardship of enterprise learning and development data. They lead projects and initiatives aligned with the learning technology roadmap. The Learning Technology & Analytics Specialist has strong expertise in their field and stays on top of emerging learning technology and data & analytics trends and will be expected to demonstrate this expertise to help influence the learning technology roadmap.

**CUSTOMER**
- Bring a consulting and horizontal skillset to lead and support multiple types of engagements encompassing people, process, data, reporting, and technology aligned to key business imperative
- Own or contribute to the development of learning technology and analytics related assets including methodologies, playbooks and training programs
- Identify and execute on the opportunities to reach the next level of learning technology capability and accelerate data delivery
- Strong problem resolution and consensus building skills
- Strong focus on attention to detail to produce and communicate high quality, accurate and timely deliverables
- Plan, manage, lead and oversee the end-to-end delivery of business requirements for learning solutions in support business initiatives intake

**SHAREHOLDER**
- Develop and distribute change communications as it relates to learning technology release management
- Identify and analyze data and technical issues in partnership with technology partners and work with vendor towards a fix
- Translate L&D business requirements to analytics and reporting needs that can be easily interpreted by our Data Analytics and Reporting partners as well as other target audiences
- Support and execute data & reporting to meet enterprise level L&D needs
- Work collaboratively with Thrive Pathway Governance Lead
- Work with 3rd party content providers on content usage, release, and retirement management
- Build strong relationships with Line of business partners and other key internal and external partners (LOB Analytics, Privacy, TRIMS, etc.)
- Works with L&D Leadership and LSAs/TLAs to facilitate the identification and articulation of key LOB learning technology and analytic needs and contribute to accelerating their delivery
- Excellent relationship management skills with many diverse stakeholder groups.
- Excellent written and verbal communication skills with the ability to communicate clearly with Senior Management.
- Working with ambiguity to breakdown and solve business problems by delivering a strategy, methodology, solution/approach, and building consensus with stakeholders across L&D & Partners
- Leads learning solutions business requirements management / work packages for learning technology projects with multiple stakeholders and across multiple Lines of Business
- Provide leadership and work collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across multiple LoB #CTOCareers

**Job Requirements**

**TEAM**
- Explore and assess new functionality planned or launched by our learning technology vendors to analyze which and how it can be leveraged by TD and any limitations they have
- Leads knowledge management functions for emerging learning technology team, including EDLM
- Must be able to work both independently and in a team in a fast-paced environment
- Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
- Identifies, coordinates and in some cases leads problem resolution for complex issues at all levels

**BREADTH & DEPTH**

**EXPERIENCE & EDUCATION**
- Proven learning technology and analytics expertise with track record of identifying business opportunities and delivering solutions that encompass people, process, data, and technology
- Experience developing and implementing Enterprise L&D capabilities with business and product knowledge
- 5+ years of relevant experience in learning technology and data analytics and/or consulting, ideally in an influencing or advisory capacity
- Undergraduate degree or technical certificate in a related field
- Experience within data management or corporate areas preferred
- Strong analytical skills to exercise judgement and identify solutions
- In-depth industry knowledge, including current big data trends and challenges globally #LI-Hybrid

**Additional Informati


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