Business Systems Analyst

3 weeks ago

Delta, Canada Regency Fireplace Products Full time

**Who are we?**:
Founded just outside of Vancouver, Canada in 1979, Regency Fireplace Products has grown to be a world leader in the design, manufacture, marketing and sales of hearth products. From an entrepreneurial start-up business, we’ve grown into a sophisticated organization of more than 400 employees across Canada, the United States and Australia; supplying over 2000 retailers around the world. In 2016, we became a member of the NIBE Group, a global company that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. We create amazing fireplace products focusing on our Brand Promise: Service | Reliability | Quality | Innovation. Simply put, our vision is:
To provide sustainable comfort and ambience that enriches everyday lives

**Who works here?**:
At Regency, our vision has always been creating the finest of fireplace products With an ever-growing demand for our products, our ISO-9001:2015 certified head office campus includes a 240,000 square feet manufacturing facility with state-of-the-art robotic technologies and our own R&D Innovation Center, right next door. We operate with a flat organizational structure which allows our employees to contribute to strategic initiatives. We’re a diverse group of forward thinkers. We’re passionate and we care about the environment and sustainability. We’re on a mission to continue to create highly efficient and stunningly beautiful fireplaces.

**Job Summary**:
**Location**: Delta, B.C**Duties and Responsibilities**:

- Maintain professionalism and act in a manner consistent with FPI mission and guiding principles
- Follow all Health & Safety programs; actively participate in Health & Safety training with the purpose of gaining knowledge and understanding
- Contribute to a positive work environment focusing on Lean and continuous improvement initiatives
- Coordinate and collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows
- Communicate regularly and effectively with business stakeholders and IT leadership to translate business requirements to project scope and propose new ideas for improving business operations
- Maintain and communicate accurate and up-to-date business documentation throughout the project lifecycle
- Participate in system testing, user acceptance testing, and validation of implemented solutions
- Analyze existing systems and processes for opportunities to improve usability, stability, security, and functionality.
- Build consensus and facilitate dialog with stakeholders throughout the organization (and external vendors)
- Construct work and process flow charts and diagrams, study system capabilities, and write functional requirements and mockups
- Provide user support for existing business systems and escalate to external support where required.

**Abilities/Skills/Knowledge**:

- Excellent written & verbal communication skills with technical and non-technical stakeholders
- Strong analytical and business processing skills
- Strong listening & customer-facing consulting skills with the ability to influence, advise, mediate and control scope
- Strong problem-solving, project management and change management skills
- Experience using Epicor 11/Kinetic in a manufacturing environment
- Experience using technologies such as Docuware, Microsoft Office Suite would be an asset
- Must be well-organized with exceptional follow through skills
- Strong attention to detail and the ability to work on and handle multiple tasks concurrently.
- Highly motivated with the ability to work well independently and in a team environment
- Excellent interpersonal and communication skills in dealing with persons at all levels.
- Must possess superior time management skills (including multi-tasking) in a fast-paced environment

**Education/Training**:

- College Diploma or post-secondary education in Computer Sciences/Information Technology; or minimum of five (5) years related experience and/or training; or
- Equivalent combination of education and experience

Be technically proficient in:

- Developing requirements documents
- Project managing from design through either development or software identification to implementation

**Experience**:

- 5+ years experience supporting the Epicor ERP 11/Kinetic in a Manufacturing environment
- Good grasp of accounting systems, business processes, systems analysis, and design methods
- Experience working with Docuware, Microsoft Office and other business systems an asset

**Why work at Regency?**:

- The salary being offered for this position is **$70,000-$90,000 per year**. We also offer a **competitive compensation package**, including profit sharing, an RRSP matching program, a comprehensive benefits package including health, dental, vision, critical illness and mental health coverage, out of country travel coverage and an Employee and Family Assistance Program to support the wellbe

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