Budtender

**Budtender**

As a ShinyBud Cannabis Co. Budtender, you will conduct business according to the details of your job description and the employee manual, making the guests our # 1 priority. We aim to provide guests with an extraordinary cannabis shopping experience.

"We believe that health and wellness is a personal choice. Our mission is to offer legal and safe cannabis products in an informed, guest-centric environment. Catering to every spectrum of our customer base in a thoughtful way."

**CORE VALUES**

1. Family Spirit: We work together, we play together, we laugh together, we cry together & we’ve got each other’s back.
- Interact respectfully, engage in constructive conflict and speak candidly and appropriately with each associate. You are expected to treat each other with respect and be courteous to one another.

2. Exceed Customer Expectations: We will go above & beyond to WOW each guest; satisfying their needs is not enough
- Committed to providing outstanding guest service making it our competitive advantage.
- Understanding what the guests are requiring and ensure we WOW our customers every time.

3. Learn-Teach-Grow: We challenge ourselves to find a better way, show others a better way & live that better way, everyday

**KEY RESPONSIBILITIES**

**Hospitality**
- Demonstrates that guest service is their number one priority
- Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and always says thank you
- Responds to guests in a friendly manner with an appropriate sense of urgency
- Suggests products and complimentary items appropriately
- Resolves guest concerns and complaints in a friendly manner
- Excellent knowledge of Cannabis products and regulations
- Trustworthy and guest-oriented

**Operations**
- Always follows Shiny Bud Cannabis Co. standards and guidelines
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
- Complete tasks as assigned by the Manager
- Demonstrate high levels of integrity and personal responsibility
- Open to feedback, coaching and continuous improvement
- Other duties as required

**Minimum Job Entry Requirements**:

- Must be at least 19 years of age *Requirement*
- CannSell certification *Requirement*
- Criminal background check *Requirement*
- Ability to drive positive customer experiences
- A passion for Cannabis related products and being part of bringing it to a regulated market
- Excellent communication skills (written, verbal, composure)
- Must be flexible with hours of work and be comfortable with ever changing duties

**Experience**:
**Retail Cannabis: 2 year (preferred)**

**Salary**: To be negotiated

**Location**:
**Kingston, On**

**License**:
**CannSell (required)**

**Language**:
**English (required)**

We thank all the applicants who have applied for this position, however only those chosen will be contacted for an interview.

**Job Type**: Part-time

Schedule:

- Holidays
- Monday to Friday
- On call
- Weekend availability

Work Location: One location