Sales Associate

2 weeks ago


Ottawa, Canada The Cupcake Lounge Full time

We're looking for a hard-working individual that is interested in a part-time position at one of Ottawa's most successful bakeries, filled with friendly staff and delicious cupcakes

**Job description**:

- providing customers with excellent customer service
- up-selling products in store
- preparing coffees, teas, etc for customers
- knowledge of product ingredients and giftbox items
- problem solving and ensuring customers are satisfied with their orders
- operating a POS system, doing daily cash outs and maintaining the till
- putting order together for third party apps - UberEats, Door Dash, etc.
- packaging store products for re-sale
- assisting with fondant production and item preparation

**Job Requirements**:

- Available to work at Byward location (6 Byward Square) and Westboro location (324 Richmond Rd)
- 1 year customer service experience, preferred.
- Excellent customer service and dedication to helping all customers.
- Flexibility to work weekdays and/or weekends, with the willingness to fill in when needed.
- Capacity to stand for significant periods of time.
- Comfortable using computers, POS systems, and answering the phone to customers.
- Capacity to operate cash/POS, perform cash reconciliation, and close the store
- Professionalism, reliability, and responsibility
- Smart-serve certification

COVID-19 precaution(s):

- Personal protective equipment not manditory, but provided
- Plastic shield at work stations
- Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: $16.00-$17.50 per hour

Day range:

- Holidays
- Weekend availability

Shift:

- Day shift

COVID-19 considerations:
We have taken every precaution to keep our staff safe, e.g. hand sanitizer, masks, plexiglass, etc.

**Experience**:

- baking: 1 year (preferred)

Work Location: One location


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