Physiotherapy Assistant

2 weeks ago


Toronto, Canada Medrehab Group Full time

Location (st. clair and Dufferin inside Medical Building)

Duties include:

- Follow and implement treatment plans designed by physiotherapist
- Communicating, reporting, patient follow up calls, hands on treatment, updating patient progress
- Keep all equipment in good condition and well maintained.
- Provide excellent customer service, personal engagement and tracking for patients to come back
- Set up and prepare all physiotherapy rooms and equipment for the day.
- Do “aftercare” once a patient has finished treatment (eg. clean and sanitize room, prepare room for next patient).
- Confirmation calls, re-activation calls, win back calls, follow up calls
- Promote all services and therapeutic products
- Schedule appointments for program of Care and top ensure treatment goals are met
- Utilize a weekly SOAP note on clients to further clarify and explain changes in their condition and /or programs. ( i.e. Physical condition or program change). Assist PT with documentation and to stay current
- Prepare charts/ assessment forms for new clients or those to be re-assessed and communicate their needs quickly to the physiotherapist.
- Communicate daily, with both clinicians and admin staff, any necessary information that may affect client health and treatments.
- Communicate regularly with the physiotherapist and direct supervisor to update any information and/or situation that may be pertinent.
- Sanitizing and cleaning clinic, laundry, tidiness and organized
- Assist front desk duties for coverage gaps
- create excellent customer experience and survey patients for customer satisfaction
- Assist with cross referrals and obtaining Google Reviews

*

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Physiotherapy: 3 years (preferred)
- Customer service: 2 years (required)

Work Location: One location



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